What are the responsibilities and job description for the Night Audit Host position at HYATT Hotels?
This is a posting for a Night Audit Host- Overnight Shift at the Grand Hyatt Denver, a 516 room hotel with over 60,000 sq ft of meeting space.
The Night Audit Host is responsible for assisting in the overnight front office shift. This will include cash control, preparing and balancing various reports, responding to guest service issues, and the check-in and check-out process. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires.
This position is for the overnight shift, and requires flexibility to work weekends and holidays. Schedules are not set and are determined based on business needs. Typical shifts will be from 11 : 00 pm - 7 : 30 am pending business levels, occasional PM shifts may be required as well pending business levels.
Our Values : Empathy / Wellbeing / Respect / Integrity / Experimentation / Inclusion
Grand Hyatt Denver is seeking colleagues with unmatched service. We care for people so they can be their best.
Qualifications for this position :
- Must have excellent organizational skills.
- Previous high-volume customer service experience is required, preferably in the hospitality industry.
- Previous work-related cash handling experience is required.
- A true desire to satisfy the needs of others in a fast-paced environment.
- Refined verbal and written communication skills.
- Ability to stand for long periods of time and walk moderate distances.
- Knowledge of Denver area restaurants and attractions preferred.
- Previous hotel front office experience preferred.
- Must be able to work a flexible schedule, including weekends and holidays.
Hours for this position are 11 : 00pm - 7 : 30am.
The rate for this position is $20.50 / hr. plus a $2.00 differential for overnight shift.
Benefits available with this position :
This application window is anticipated to be open at a maximum of 30 days. Applications will be reviewed in the order in which they are received.
Hyatt is an Equal Opportunity Employer - M / F / Veteran / Disability / Sexual Orientation / Gender Identity / Marital Status . Colorado Residents : In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Salary : $50 - $1,000