What are the responsibilities and job description for the Operations Director B ANC position at Hyatt Hotels Corporation?
Overview
The role of the General Manager at Hyatt Vacation Ownership is a key leadership position that requires strategic thinking, excellent communication skills, and a passion for delivering exceptional guest experiences. As a leader in our organization, you will be responsible for setting the tone for our resort's culture and driving business results through effective management and execution.
Salary
Compensation for this role includes a competitive salary range: $165,000 to $185,000 bonus and stock, as well as relocation assistance provided.
Job Description
As a General Manager, you will oversee all aspects of resort operations, including guest and associate satisfaction, human resources, financial performance, ancillary sales, and revenue generation. You will ensure the implementation of the Hyatt Vacation Ownership brand service strategy and brand initiatives, aiming to meet or exceed owner and guest expectations. Key responsibilities include:
Required Skills and Qualifications
To be successful in this role, you must possess the following skills and qualifications:
The role of the General Manager at Hyatt Vacation Ownership is a key leadership position that requires strategic thinking, excellent communication skills, and a passion for delivering exceptional guest experiences. As a leader in our organization, you will be responsible for setting the tone for our resort's culture and driving business results through effective management and execution.
Salary
Compensation for this role includes a competitive salary range: $165,000 to $185,000 bonus and stock, as well as relocation assistance provided.
Job Description
As a General Manager, you will oversee all aspects of resort operations, including guest and associate satisfaction, human resources, financial performance, ancillary sales, and revenue generation. You will ensure the implementation of the Hyatt Vacation Ownership brand service strategy and brand initiatives, aiming to meet or exceed owner and guest expectations. Key responsibilities include:
- Leading property strategy, operations, and management of department budgets
- Developing a property strategy aligned with the brand's business strategies
- Analyzing business results and working with the executive committee to develop an effective strategy
- Making key decisions and overseeing execution, removing obstacles to success, and ensuring adequate resources are available to achieve business results
Required Skills and Qualifications
To be successful in this role, you must possess the following skills and qualifications:
- A minimum of 2 years of experience in management operations, sales and marketing, finance and accounting, or a related professional area
- A degree from an accredited university in Business Administration, Hotel and Restaurant Management, or a related major
- Preferred: General Manager experience in limited or full-service properties or timeshare resorts
- Ability and willingness to work flexible hours, including weekends, holidays, and late nights
- Property industry work experience demonstrating progressive career growth and a pattern of exceptional performance
Salary : $165,000 - $185,000
