What are the responsibilities and job description for the Food & Beverage Attendant position at Hyatt House Hartford North/Windsor?
Come Join the Waterford Hotel Group Team!!
At Waterford Hotel Group we pride ourselves on cultivating a workplace that feels like home and brings out the best in you, each and every day. We will celebrate your successes, appreciate your strengths, and offer an environment where each of us can truly be ourselves. We provide competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement. Come for a JOB, stay for a CAREER.
Food & Beverage Attendant Overview:
The Food & Beverage Attendant is responsible for providing outstanding customer service while allowing our guests a special dining experience, with a smile as you greet guests to explaining the menu offerings, take food and drink orders, you deliver a high level of service that exceeds our customers expectations.
Responsibilities include:
Welcome and connects with every customer. Discover customer's needs and make recommendations you genuinely feel your guests will
enjoy.
Answer questions about our food, beverages and other restaurant or Hotel functions and services.
Take food and beverage orders from guests, enter orders in POS system.
Maintain a presentable food display and making necessary additions/ changes to food.
Perform running side work and opening & closing duties throughout your shift as required by service station assignment.
Maintain a clean and organized work and service area.
Ensure guests are satisfied with the beverage, food, and service. Respond promptly and courteously to any requests.
Prepare final bill, present check to guest, accept payment, process credit card charges, or make change (if applicable)
Teamwork -- Offer or ask for help to your fellow team members as situations arise.
Be available to fill in as needed to ensure a smooth and efficient operation of the Restaurant as directed by the immediate supervisor.
Job Requirements:
- Have a keen eye for detail, time management and great customer service skills.
- Pleasant and friendly demeanor.
- Able to work as a team and independently.
- Flexible working hours.
- Ability to work with little or no supervision while meeting high-performance standards.
- Physical mobility and stamina.
- Must be able to pass a background check.
- Ability to follow instructions.
WATERFORD HEALTH AND WELLNESS
Health Insurance is available on the first of the month after hire!
We value the health and wellness of you and your family. Full time associates can enroll in medical, dental and vision coverage and part-time associates averaging 17.5 hours a week can enroll in dental and vision coverage. Everyone’s needs are different and there is something for everyone with numerous supplemental insurances to choose from.
We know that life gets in the way, and YOU deserve to recharge.
Full-time associates receive paid time off within the first 90 days of employment. We also offer paid holidays for eligible associates. If you stick with us for five years or more, enjoy paid days off for your Birthday and Employment Anniversary date!
EXCITING EXTRAS
On Demand Pay
Why wait for pay day – get your pay when you need it 24/7.
Pet Insurance
We cover the whole family, and all associates are eligible for discounted pet insurance.
401k Plan
Nobody wants to work forever, start planning for your future now.
Hotel Discounts
It’s one of the biggest industry perks.
Shoes for Crews
All associates are eligible for a shoe subsidy through Shoes for Crews.
For more information, please visit our website at waterfordhotelgroup.com
EOE/M/F/D/V
Source: Hospitality Online
