What are the responsibilities and job description for the Housekeeping Attendant position at Hyatt House Minot?
Our Housekeepers are responsible for maintaining clean and attractive guest rooms, hallways, and public areas in the hotel while maintaining a high level of customer service. Our Housekeepers service guest rooms daily in accordance with hotel procedures, replacing bed linens and replenishing guest room supplies while following company standards and safety/security procedures. In some instances this role is also responsible for conducting ‘deep cleaning’ activities within the guest room in conjunction with preventative maintenance tasks. Most importantly, we except our Housekeepers to have a strong sense of teamwork, respect, and the desire to learn.
QUALIFICATIONS:
- High School diploma or equivalent and/or experience in a hotel or a related field preferred.
- This position requires strong attention to detail ability to communicate effectively with guests and team members verbally or in written form.
- Must be able to convey information and ideas clearly.
- Must be able to evaluate and select among alternative courses of action quickly and accurately.
- Must work well in stressful high pressure situations.
- Diploma de enseñanza secundaria o equivalente y de preferencia con experiencia en trabajos de hotelería o similares.
- Esta posición requiere altos niveles de atención al detalle habilidad de comunicarse efectivamente con huéspedes y compañeros de equipo oralmente o de forma escrita
- Comunicar las informaciones e ideas en forma clara.
- Evaluar y seleccionar en forma rápida y precisa los mejores cursos de acción.
- Desempeñarse correctamente aun cuando haya sobrecarga de trabajo.
RESPONSIBILITIES:
- Approach all encounters with guests and employees in a friendly service-oriented manner.
- Maintain regular attendance in compliance with Hyatt House Minot standards as required by scheduling which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards).
- Thoroughly clean and restock the required number of guest rooms per shift.
- Complete all pre-cleaning duties including but not limited to guest supplies cleaning supplies and linen for housekeeping cart set-up.
- Remove all trash and dirty linen from guest rooms.
- Perform other tasks/jobs as assigned by the supervisor or manager.
- May be required to disassemble furniture or items in the guest room to conduct deep cleaning.
Job Types: Full-time, Part-time
Pay: $14.00 per hour
Benefits:
- Employee discount
- Paid time off
Shift:
- Day shift
Work Location: In person
Salary : $14