What are the responsibilities and job description for the Room Attendant position at Hyatt Place Coconut Point?
Position Summary: Room attendant is dedicated to providing a consistent and exceptional guest experience by ensuring all guest expectations of guest room cleanliness and service standards are met and or exceeded. Maintain a clean and welcoming work environment at all times including Heart of House and guest areas while demonstrating a courteous, warm and professional attitude.
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Essential functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Complete daily assignment within an 8-hour period.
- Clearly able to assist guests with Embassy Suites Brand Programs.
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Clean and maintain all guest rooms and surrounding section areas including doors, frames, walls, baseboards to Embassy Suites Brand standards.
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Ensure all rooms are completed to Embassy Suites Brand Standard
- Departure, Stayover
- All defects are reported through Quore
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Ensure all rooms are completed to Embassy Suites Brand Standard
- Load and organize room attendant cart.
- Maintain a clean and organized cart.
- Maintain a clean and organized Heart of House work area including floor linen and storage lockers.
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Exercise safe work practices within job function based on company guidelines at all times
- Slips and falls
- Proper Lifting
- Chemicals
- PPE Personal Protective Equipment
- Blood Borne Pathogens
- Sharps/broken glass
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Life Safety
- Secure guestrooms
- Work with doors closed
- Adhere to all guidelines pertaining to lost and found and suspicious activity.
- Adhere to appearance standards and guidelines
Qualifications:
Education: High School or GED is preferred
Experience: Prior Housekeeping experience is preferred but not required.
Hours Required: Must be able to work holidays and weekends. Hours may vary based on occupancy levels and hotel needs.
Other Requirements:
- Ability to clearly understand and communicate with guests
- Must be able to complete a minimum of 16 room credits
- Ability to push, pull, lift minimum of 50 lbs.
- Ability to push/maneuver cart of up to 250 lbs.
- Ability to bend, kneel and stretch
- Ability to walk/stand for extended periods of time
- Free motion of arms, above waist
This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future.