What are the responsibilities and job description for the General Manager position at Hyatt Place Columbia/Downtown/The Vista?
Join our team as the General Manager at Hyatt Place Columbia/Downtown/The Vista!
Imagine a role where your leadership isn't just about managing a team—it's about inspiring and transforming an entire property. As General Manager, you'll be at the helm of our vibrant hotel, shaping unforgettable experiences for our guests and cultivating a team of passionate professionals. This is your opportunity to craft a legacy of excellence and innovation, driving both guest satisfaction and operational success. If you're ready to lead with vision and make a lasting impact, we invite you to join us and boost our hotel to new heights.
Your Role:
As the General Manager you will be the driving force behind the hotel’s daily operations, sales strategies, and financial performance. Some of your key responsibilities will include:
- Lead daily operations across all departments to ensure seamless service which results in high guest satisfaction survey scores.
- Drive revenue growth through effective sales strategies and cost control. Participate in the sales effort by meeting on-site contacts for functions, greeting important clients, and participating in sales calls.
- Generate and prepare budgets and financial reports as required for corporate and ownership groups.
- Participate in ownership calls to review budget and P&Ls.
- Ensure compliance with all brand and corporate standards.
- Handle guest concerns and ensure a high level of satisfaction.
- Manage and mentor department leaders and team members.
- Support recruitment, training, and development of hotel staff.
- Conduct regular property inspections to maintain quality and safety.
- Oversee preventive maintenance and deep cleaning programs.
- Partner with Accounting on AR/AP, payroll, month end, etc.
- Other duties as assigned.
What We’re Looking For:
- 5 years of progressive experience in hotel operations.
- Leadership experience required.
- A high school diploma or equivalent is required; a 2 to 4-year college degree is preferred.
- Financial acumen including budgeting and P&L management.
- Must be proficient with Windows operating systems.
What We’ll Do For You:
- Health Benefits – Comprehensive Medical, Dental, and Vision insurance available starting the first of the month after just 30 days.
- Vacation Time Off – Take time to relax and recharge.
- Paid Holidays & Sick Time – Prioritize your health and well-being.
- 401(k) Retirement Plan – Secure your future with our generous company match.
- Education Program – Further your career with our tuition reimbursement program.
- Hotel Travel Discounts – Explore the world with special rates at our properties.
- Daily Pay – Access your earnings when you need them with this flexible benefit.
Why Join Quorum Hospitality?
Quorum Hospitality, ranked among the nation's leading hotel management companies, has been delivering value-driven hospitality solutions since 1987. Our diverse portfolio features renowned hospitality brands such as Marriott, Hilton, Hyatt, and IHG, highlighting our commitment to excellence in customized management. Our team is dedicated to building strong relationships and providing exceptional service that benefits guests, owners, and team members alike. Headquartered in Plano, Texas, and Newport Beach, California, we pride ourselves on fostering a culture of integrity and innovation.
Hyatt Place Columbia Downtown
Located in the heart of Columbia’s premier art and entertainment district, the Hyatt Place Columbia/Downtown/The Vista features 130 rooms and two versatile meeting spaces. We’re just steps from top attractions like the Columbia Metropolitan Convention Center, Colonial Life Arena, and the University of South Carolina. Team members here thrive in a supportive atmosphere that prioritizes outstanding service and guest satisfaction, while also providing opportunities for career advancement and development.
