What are the responsibilities and job description for the Breakfast Attendant position at Hyatt Place Kansas City/ Overland Park Convention...?
At Hyatt, we believe in the power of belonging- of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job - it's a career for people who care.
Our guests will be welcomed to a modern, newly renovated hotel in the middle of Metcalf Avenue. Hyatt Place Kansas City/Overland Park/Metcalf offers quintessential suburban lodging near barbeque restaurants, Brookridge Golf, Prairiefire, Overland Park Convention Center and much more.
The Breakfast Attendant is responsible for providing exceptional service to guests during breakfast hours in the hotel’s dining area. This includes setting up and maintaining the breakfast buffet, assisting guests, and ensuring a clean and pleasant dining environment. The Breakfast Attendant plays a key role in delivering a positive guest experience and ensuring that all food and beverage offerings meet the hotel’s quality standards.
Key Responsibilities:
- Set up and maintain the breakfast buffet, ensuring that food and beverage items are stocked and presented attractively.
- Greet guests in a friendly and professional manner, assisting with seating and answering any questions regarding breakfast offerings.
- Provide outstanding customer service, addressing guests' needs and requests promptly and courteously.
- Monitor food levels throughout breakfast hours, replenishing items as necessary.
- Maintain cleanliness and organization of the dining area, including clearing tables and wiping down surfaces.
- Ensure proper food safety and sanitation practices are followed, including handling and storing food properly.
- Prepare coffee, tea, and other beverages for guests, ensuring quality and freshness.
- Assist guests with any special requests or dietary requirements, offering alternatives when necessary.
- Handle guest complaints or concerns in a professional manner and escalate to management when appropriate.
- Close the breakfast area at the end of the service, ensuring that all items are properly stored or disposed of, and the area is left clean and organized.
- Maintain a positive and helpful attitude while working as part of the team.
The Hyatt Place Experience. Hyatt Hotels have long been known for going beyond simple accommodations to create rewarding experiences for their guests. Through dramatic design, innovative cuisine, and attentive services, Hyatt approaches the hotel stay as an opportunity to inspire. Hyatt Place, a new kind of Hyatt is where the style's relaxed, and the standards are anything but. Hyatt Place is designed to give guests a brand-new experience. And you are the key to bringing it to life.
Qualifications:
- Previous food and beverage or customer service experience preferred.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and manage multiple tasks at once.
- Basic knowledge of food safety and sanitation practices.
- Strong attention to detail and a customer-focused attitude.
- Ability to work early mornings, weekends, and holidays as needed, from as early as 6 AM or 6:30 AM
- Ability to stand for extended periods of time.
- Ability to lift and carry items up to 25 lbs.
- Must be able to move around the dining area and interact with guests.
Hyatt is an equal-opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Job Type: Full-time
Pay: $16.50 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Food provided
- Health insurance
- Health savings account
- Life insurance
- Paid sick time
- Paid time off
- Parental leave
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance
Shift:
- Morning shift
Language:
- English (Required)
Shift availability:
- Day Shift (Required)
Ability to Commute:
- Overland Park, KS 66210 (Required)
Ability to Relocate:
- Overland Park, KS 66210: Relocate before starting work (Required)
Work Location: In person
Salary : $17
