What are the responsibilities and job description for the Cocktail Server position at Hyatt Place Knoxville/Downtown?
The Five Thirty Lounge rooftop bar is seeking a Server to join our team!
Your Responsibilities
- Provide high quality service to all guests
- Know and live the mission and the White Lodging/brand basics.
- Complete all necessary set up, side work and closing duties as assigned
- Check lounge before, after and during shift for cleanliness and remove any debris
- Be knowledgeable of all menu items, their garnish, contents and preparation methods.
- Know any daily features and specials the restaurant is offering
- Use suggestive selling and up sell items to increase the check average of the restaurant
- Take guest orders correctly, read the order back to the guest and ring orders correctly into Micros
- Check food presentation before taking the food from the kitchen to the guest
- Check guest satisfaction with food quality within two bites
- Make sure check is presented correctly, free from errors and in a timely manner
- To follow and comply with all WL cash handling policies and end of shift paperwork
- To follow all WL policies of work procedures and attendance
- Learn and maintain all information regarding the hotel and engage in pre-shift
- Promote teamwork and friendly safe work environment
- Other duties as assigned
What You Need
- Evening availability: The Five Thirty Lounge is open Monday-Saturday, 4PM-12AM, and Sunday, 2PM-8PM
- Ability to interact with guests on a professional, yet friendly level
- Previous serving experience
Perks of Working with Us
- Medical, Dental, and Vision coverage from day one for full-time associates!
- Growth opportunities into bartending positions!
- Free and discounted rooms, food and beverage, and travel experiences
- Employee assistance program offering 8 free counseling sessions per associate
- Tuition reimbursement (hospitality and restaurant related degrees)
- Free parking
- DailyPay Option
- Referral Bonus
- $2.25/hour Tip Pool!
About Us
Whether you want to take in the views while you work, or relax after a long day exploring the vibrant city, the Five Thirty Lounge rooftop bar is the perfect place! Enjoy spectacular views of downtown Knoxville and the Smoky Mountains from 10 stories above the historic Hyatt Place Knoxville. Our team is dedicated to providing elevated guest experiences and having fun while doing it! If you are team-oriented and have a passion for customer service, this may be the place for you! Apply today!
Job Types: Full-time, Part-time
Pay: $2.25 per hour
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
Shift:
- 8 hour shift
- Evening shift
- Night shift
Experience:
- Restaurant experience: 1 year (Preferred)
- Serving: 1 year (Required)
License/Certification:
- ServSafe (Preferred)
Shift availability:
- Night Shift (Required)
Work Location: In person
Salary : $2
