What are the responsibilities and job description for the Housekeeping Room Attendant position at Hyatt Place Milwaukee Airport?
Position Description:
Clean and service hotel guestrooms in accordance with established regulations and standards. Provide prompt and efficient service to customers in a professional manner.
Qualifications:
§ Customer service background.
§ Friendly, professional verbal communication.
§ Ability to comprehend and execute all standard housekeeping procedures as trained.
§ Able to bend, reach, lift and move up to 60 pounds.
§ Able to stand for the duration of shift.
Position Requirements/Job Results:
§ Follow established standards determined by management and government regulations, including OSHA, when cleaning hotel guestrooms, public areas, and when performing other duties
§ Report all needed repairs, safety, fire, or security problems and concerns that might cause damage to guests, staff, or hotel property immediately to management.
§ Transfer any lost and found items in accordance with standard hotel procedure to Executive Housekeeper or Assistant Executive Housekeeper.
§ Submit completed, assigned rooms list, as well as any floor and room keys in accordance with hotel policy and procedures.
§ Conduct periodic deep cleaning of guestrooms.
§ Assist in laundry or with other duties assigned by management.
§ Accurately complete end-of-day shift duties.
§ Exhibit professional communication and team-member skills to accomplish maximum service for department and property.
§ Comprehend how all departments within the hotel work together and affect each other, guests, and service.
§ Handle and resolve customer complaints, resulting in customer satisfaction and developing loyalty.
§ Recognize and follow company procedures and policies as defined in the Employee Handbook.
§ Complete any and all tasks given by supervisor.
Job Types: Full-time, Part-time
Pay: $13.00 - $16.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Day shift
Ability to Commute:
- Milwaukee, WI 53207 (Required)
Ability to Relocate:
- Milwaukee, WI 53207: Relocate before starting work (Required)
Work Location: In person
Salary : $13 - $16
