Demo

Lead Bartender

Hyatt | RC Hotel 1 LLC
Rapid, SD Full Time
POSTED ON 2/8/2025
AVAILABLE BEFORE 5/7/2025

Job Description

Job Description

POSITION SUMMARY

This role assists in overseeing the overall operations of the bar within the hotel. The Lead Bartender is responsible for all aspects of quality and consistency of the beverage program, including menus and recipes, and must possess an advanced knowledge of cocktails (both classic and modern), spirits, and wine. This job requires creativity, organization, problem-solving and communication skills. Lead Bartender supervises multiple aspects of supplying, running and operating the bar before, during, and after service.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

  • Ensure consistency in recipes and presentation.
  • Mentor and train associates in their respective duties as bartenders / mixologists, cocktail servers, and barbacks.
  • Ensures bar staff is completing all side work on their shift.
  • Must properly handle food and money.
  • Maintains par levels, inventory control.
  • Ensures every guest experience is a positive one.
  • Works alongside of team during busiest times and as needed.
  • Prepares the bar area for beginning of shift, during and after; trains all team members to do this for harmonious environment.
  • Assists in inventory, ordering and ensures FIFO procedures are being followed.
  • Ensures proper supplies, materials, products are available for every shift.
  • Act as the cashier for the servers when necessary.
  • Ensures minors and intoxicated persons are not being served.
  • Controls costs of inventory, labor and supplies.
  • Provide opening and closing inventory of spirits.
  • Maintain the cleanliness of the bar area through disposing of all waste, clearing and cleaning all glassware, wiping down bar and preparation areas.
  • Wears proper uniform at all times and is warm, welcoming, and genuine.
  • Attend staff meetings as needed.
  • All other duties as assigned.

SUPERVISORY RESPONSIBILITIES

Directly supervise bar staff. Carry out managerial responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, developing, and training employees with assistance from human resources; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

JOB REQUIREMENTS

  • Hold self and others to high ethical standards.
  • Performs work well with speed, accuracy and attention to detail.
  • Ability to work well in stressful, high-pressure situations.
  • Ability to maintain confidentiality of guest information.
  • Demonstrated strategic thinking skills.
  • Excellent oral and written communication skills.
  • Can work well on own as well as with a team.
  • Strong interpersonal and communication skills to develop and enhance business relationships.
  • Willingness to provide exceptional customer service.
  • Warm, friendly, and service-oriented philosophy.
  • High degree of flexibility and tolerance for change.
  • Ability to carry out multi-task projects.
  • Ability to work well with diverse groups or individuals.
  • Regular and consistent attendance.
  • Willing and able to work evenings, weekends and holidays; available for flexible scheduling to meet the needs of the department.
  • Knowledge of federal, state and local laws, ordinances and regulations and brand policy regarding serving alcohol to minors and intoxicated patrons.
  • Must have or be able to obtain eTIPS, Servsafe, or Tam certification or equivalent as required by brand and state.
  • Must be able to handle a crisis in a calm, effective manner including upset guests, fire, tornado, armed robbery and assault, bomb threats and accidents.
  • EDUCATION and / or EXPERIENCE

    High School education or GED required to accomplish the essential functions of this job; must be computer proficient and familiar with office equipment. Our ideal candidate will have prior experience in a high-end hotel and / or One-year high volume bar experience required. Customer service experience preferred.

    COMPANY VALUES

  • Do the Right Thing. Act Ethically. We are responsible for our words, our actions and our results.
  • Build Relationships for Life. At Work. At Home. In the Community.
  • Solve It. Deliver results through innovation, creative thinking, and problem solving.
  • Have Fun. Perform at Your Best. Celebrate Successes.
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