What are the responsibilities and job description for the Quality Assurance Supervisor position at Hyatt Regency Chicago?
Quality Assurance Supervisor - Hyatt
At Hyatt, we believe our guests choose us because of our caring and dedicated associates who deliver efficient service and create meaningful experiences. As Quality Assurance Supervisor, you'll play a crucial role in upholding these standards by supporting and overseeing quality control processes, guest service excellence, and operational efficiency. Reporting to the Director of Quality Assurance, this role involves collaborating across departments to ensure that our high standards are met. In this role, you will be in the contact between the elite tier members and the hotel.
Supervisors possess strong leadership, communication and relationship skills. They are expected to support senior leadership by developing and assuming basic management responsibilities. This role leads other associates by coaching, giving direction and may include training, scheduling, payroll and interviewing
Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you.
Wage Information
- The hourly rate for this position is $26.75.
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Salary : $27
