What are the responsibilities and job description for the ASSISTANT CONVENTION SERVICES MANAGER position at Hyatt Regency DFW Airport?
Summary
Come be part of our Food & Beverage team as the Convention Services Manager at the Hyatt Regency DFW located across from Terminal C of the DFW Airport. The Hyatt Regency DFW features 811 guestrooms and 92,000 square feet of function space.
This will be an on-property role and will be a part of the Global Hyatt Hotels Managed portfolio.
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The goal of the Assistant Convention Services Manager is to
- Effectively and proactively monitors the daily functions of the Banquet/Event Services department. This role also includes working and communicating closely with all hotel departments and to ensure a successful and effective event resulting in a positive guest experience
- Supervise, empower, lead, coach and motivate the events team towards achieving exceptional guest service results and colleague engagement.
- Ability to assist the hotel in reaching top service scores on our Meeting Planner and guest surveys.
- Responsible for the appropriate and timely set up of all functions, meetings, and food service while maintaining standards of food and beverage specifications.
- Responsible for proactively reviewing staffing and equipment needs.
- Responsible for ensuring coordination and execution of all events between Banquets/Event Services, Event Set Up, Culinary, Stewarding, Event Sales and Event Planning, and Beverage.
- Responsible for maintaining a high energy, positive, professional appearance.
- Performing daily walk-throughs in all function space, storerooms, and outlets to ensure full compliance with Department of Health regulations and Hyatt Corporate standards
- Ability to develop ideas for special events and holiday functions
Qualifications
How do you know if this role is right for you?
- Must possess the following strengths: high energy, motivational leader, effective communicator, strong developer and trainer and effective in providing exceptional customer service
- A minimum of 2-4 years of hotel experience and a thorough understanding of all levels of banquet service
- Previous experience as an Assistant Convention Services Manager or Supervisor is preferred
- Strong and concise verbal and written communication skills
- Must possess excellent organization, interpersonal and administrative skills
- Must be proficient in general computer knowledge
- Full-Time Management Position that requires full flexibility, including the ability to work weekends, holidays and, a varied schedule
Care connects us.
At Hyatt, we believe in the power of belonging – of making people feel at home no matter where they are in the world.
Join a team that is making travel more human. Here, everyone's role matters. Opportunities are yours to shape. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.
Benefits & Perks:
As a colleague, we have you covered with awesome benefits and perks.
- Medical, Dental, Vision benefits offered at 30 days of employment
- Complimentary on-site hotel covered parking
- Complimentary colleague meal during shift
- 401k options and company match
- Discounted and complimentary hotel accommodations anywhere in the world
- Paid Holidays, Sick Time & Vacation
- Tuition Reimbursement
- And so much more!
"Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law."
