Demo

ASSISTANT GUEST SERVICE MANAGER

Hyatt Regency DFW Airport
Fort Worth, TX Full Time
POSTED ON 3/4/2025
AVAILABLE BEFORE 4/28/2025

Summary

Come be part of our Rooms team as the Assistant Guest Services Manager at the Hyatt Regency DFW located across from Terminal C of the DFW Airport. The Hyatt Regency DFW features 811 guestrooms and 92,000 square feet of function space.

This will be an on-property role and will be a part of the Global Hyatt Hotels Managed portfolio.

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At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.
The Assistant Guest Services Manager responsibilities include assisting in the oversight of the guest service department which may include bellmen and transportation. This position will also have duties that include staff training, development and scheduling. This is a highly visible role within the hotel and offers the opportunity to provide the highest level of guest satisfaction at Hyatt.

Qualifications

  • A true desire to satisfy the needs of others in a fast paced environment.
  • Refined verbal and written communication skills
  • Ability to stand for long periods of time and walk moderate distances
  • Must be able to work a flexible schedule, including weekends and holidays
  • Proficient in basic computer skills

Care connects us.

At Hyatt, we believe in the power of belonging – of making people feel at home no matter where they are in the world.

Join a team that is making travel more human. Here, everyone's role matters. Opportunities are yours to shape. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.

Benefits & Perks:

As a colleague, we have you covered with exceptional benefits, which include

    • Annual allotment of free hotel stays at Hyatt hotels globally
    • Work-life benefits including well-being initiatives such as a complimentary Headspace subscription, and personal development reimbursement.
    • A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
    • Paid Time Off
    • Complimentary on-site hotel covered parking
    • Complimentary colleague meal during shift
    • 401k options and company match
    • Medical, Dental, Vision, 401K with company match after 30 days of employment

"Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law."

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