What are the responsibilities and job description for the RESTAURANT SERVER | AM / MID position at Hyatt Regency DFW Airport?
Summary
Care connects us.
Hyatt Regency DFW is located across from Terminal C of the DFW Airport. The Hyatt Regency DFW features 811 guestrooms and 92,000 square feet of function space and is a part of the Hyatt Hotels Corporate Managed properties.
Check out our location > Hyatt Regency DFW Map
Come be part of our Food & Beverage team as the Jacob's Spring Grille Server.
What are you responsible for?
Restaurant Servers are responsible for positive Guest interactions while serving Guests in a friendly and efficient manner and play an integral role in ensuring our customers have exceptional dining experiences. At all times, servers are expected to be attentive to our Guests' needs, making them feel welcome, comfortable, important and relaxed.
Responsibilities:
- Prepare room for dining by clothing tables and setting decorations, condiments, candles, napkins, service plates and utensils
- Protect establishment and patrons by adhering to sanitation, safety and alcohol beverage control policies
- Help patrons select food and beverages by presenting menu; offering cocktails; suggesting courses; explaining the chef's specialties; identifying appropriate wines; answering food preparation questions
- Stay updated on current menu choices, specialties and menu deviations, knowing if the kitchen staff is running out of any items, etc.
- Transmit orders to bar and kitchen by recording patrons' choices, identifying patrons' special dietary needs and special requests
- Perform basic cleaning tasks as needed or directed by supervisor
- Promptly address customer service issues and refer customers to management when necessary
Qualifications
How do you know if this job is for you?
- Previous serving experience required
- Excellent oral communication skills required
- Positive interpersonal skills required
- Must speak English fluently and be able to write in basic English
- Must have physical stamina to lift moderate amounts of weight
- Ability to stand for long periods of time
At Hyatt, we believe in the power of belonging – of making people feel at home no matter where they are in the world.
Join a team that is making travel more human. Here, everyone's role matters. Opportunities are yours to shape. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.
We offer excellent benefits
- Free room nights, Discounted and Friends & Family Room Rates
- Medical, Prescription, Dental and Vision Insurance after 30 days for Full time
- 401K with company match
- 7 paid holidays and generous Paid Time Off
- Paid Family Bonding Time and Adoption Assistance
- Discounts at various retailers –Apple, AT&T, Verizon, Headspace and many more!
- Tuition Assistance program
- On Site Parking
- Meal Provided during shift and much more!
"Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law."
