What are the responsibilities and job description for the Banquet Set Up Supervisor position at Hyatt Regency Green Bay?
Company Overview: Hyatt Regency Green Bay is seeking a Banquet Set Up Supervisor. Did you know we are located in the heart of downtown and home of the Green Bay Packers? The hotel is minutes away from major sporting events, cultural activities, entertainment, museums, and attractions. We are the largest, full-service hotel in the market with 241 all-suite guest rooms and 80,000 square feet of space.
We believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing meaningful connections and memorable experiences.
Position Summary: The Banquet Set Up Supervisor will be responsible for overseeing the set-up and clean-up of all banquet functions in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Ensuring each event function is properly set (tables, chairs, linens) to guest satisfaction, prior to the start of the event, as well as break down at the end of the event. This candidate must have good communication skills, as well as the ability to lift moderate weight. This is a fast-paced position.
Detailed Description:
- Supervise and assist Banquet Set Up Attendants with set up to ensure compliance with event specifications and with clean up and break-down after events.
- Assist with planning, organization and execution of all event functions.
- Greet clients/guests and respond to guest inquiries and requests in a timely, friendly and efficient manner.
- Participate in and lead department meetings, as needed.
- Ensure each meeting space is maintained in a clean, organized, and safe condition.
- Confirm meeting specifications, audio visual, rooming lists, and food & beverage requirements.
- Maintain the overall appearance, layout and design of the room.
- Break down each set up at the end of the event.
- Ensure all equipment is stored in the proper areas.
- Abide by all organizational policies and procedures.
Core Competencies:
- Communicates effectively – Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
- Manages complexity – Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
- Plans and aligns – Planning and prioritizing work to meet commitments aligned with organizational goals.
Qualifications:
- High school diploma preferred
- Prior hotel experience preferred but not required
- Previous leadership preferred, but will train the right candidate
- Must be able to work independently and in a team environment
- Ability to multi-task and adapt well to daily changes
- Ability to lead a team and delegate tasks
- Must be able to communicate well with both internal and external guests
- Most importantly, HAVE FUN!
Why Work for Hyatt?
- Discounted Room Nights for you, your friends and family
- Medical/Dental/Prescription/Vision Insurance
- Free Colleague Parking in Main Street Parking Garage
- Paid Time Off (PTO)
- Flexible Schedules
- 401(k) retirement savings with company match
- Free meals in our employee dining area
- Discounted meals in Pub and Market
- Career Growth and Advancement Opportunities. Hyatt believes strongly in promoting from within.
Other duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Hyatt is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
