What are the responsibilities and job description for the Houseperson position at Hyatt Regency Green Bay?
Company Overview: Hyatt Regency Green Bay is seeking a Houseperson. Did you know we are located in the heart of downtown and home of the Green Bay Packers? The hotel is minutes away from major sporting events, cultural activities, entertainment, museums, and attractions. We are the largest, full-service hotel in the market with 241 all-suite guest rooms and 80,000 square feet of space.
We believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing meaningful connections and memorable experiences. We are looking for a dynamic leader to join our fun, creative and innovative team.
Position Summary: The House-person is responsible for maintaining the cleanliness of the hotel and assisting both Laundry and Housekeeping departments in various tasks depending on the hotel’s occupancy. This person must have good communication skills as well as the ability to lift, pull and push a moderate weight. This is a fast-paced position.
Detailed Description:
- Always provide the highest quality of service to the guest.
- Anticipate and exceed guest expectations.
- Must respond quickly and efficiently to all guest requests.
- Consistently ensure that linen closets, as well as linen and storage rooms are stocked.
- Wash and restock glassware for guestrooms.
- Receive all supplies ordered for hotel and place in designated areas.
- Assist with obtaining amenities and supplies for room attendants.
- When necessary, assist Housekeeping with cleaning rooms.
- When necessary, assist laundry with collecting, distributing, cleaning or folding laundry.
- Abide by all organizational policies and procedures.
Core Competencies:
- Action oriented – Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
- Collaborates – Building partnerships and working collaboratively with others to meet shared objectives.
- Customer focus – Building strong customer relationships and delivering customer-centric solutions.
Qualifications:
- Must be able to work independently and in a team environment
- Most importantly, HAVE FUN!
Why Work for Hyatt?
- Discounted Room Nights for you, your friends and family
- Medical/Dental/Prescription/Vision Insurance
- Free Colleague Parking in Main Street Parking Garage
- Paid Time Off (PTO)
- Flexible Schedules
- 401(k) retirement savings with company match
- Free meals in our employee dining area
- Discounted meals in Pub and Market
- Career Growth and Advancement Opportunities. Hyatt believes strongly in promoting from within.
Other duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Hyatt is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
