What are the responsibilities and job description for the SEASONAL GUEST SERVICES HOST position at Hyatt Regency Lake Tahoe Resort, Spa and Casino?
Summary
At Hyatt, we believe our guests choose our property because of our caring and attentive colleagues who are committed to delivering meaningful experiences through authentic hospitality. As a Guest Services Host, you’ll be one of the first and last interactions our guests have on property—offering a warm welcome, genuine farewell, and thoughtful assistance throughout their stay.
This guest-facing role is ideal for someone who enjoys engaging with people, staying active, and creating a seamless experience for travelers. You’ll assist with luggage handling, transportation coordination, and sharing resort or local knowledge.
- Greet guests with warmth and professionalism upon arrival and departure
- Assist guests with luggage handling and storage
- Provide directions, resort information, and local recommendations
- Coordinate transportation and assist with valet and shuttle services when needed
- Maintain cleanliness and organization of the bell stand, lobby, and guest entry areas
- Collaborate with the Front Office, Valet, and Concierge teams to deliver a seamless guest experience
Qualifications
- A positive, team-oriented attitude with a passion for hospitality
- Ability to lift, carry, and move luggage or other items (up to 75 lbs)
- Comfortable working in outdoor conditions for extended periods
- Must be at least 18 years of age
- Valid Driver’s License required
- Previous guest service or hotel experience preferred
- Ability to work a flexible schedule including weekends, evenings, and holidays
Seasonal Colleague Benefits Include:
- Discounted hotel night stays and Friends & Family room rates at Hyatt hotels worldwide
- Free colleague meals during shifts
- Team celebrations and engagement events throughout the season
- Potential for continued employment after the season
Our Values
Empathy | Integrity | Respect | Inclusion | Experimentation | Wellbeing
Equal Opportunity Employment
Hyatt is an equal-opportunity employer. R C R S SO GI NI D V.
