What are the responsibilities and job description for the GOLF GUEST SERVICES ATTENDANT | PART-TIME position at Hyatt Regency Lost Pines Resort and Spa?
Summary
The Golf Guest Services Attendant is pivotal in crafting an exceptional golf experience for our esteemed guests and members. As the initial and final point of contact within our golf operations, this role demands impeccable personalized service and name recognition, ensuring an unparalleled golfing journey. Additionally, the upkeep of carts, the bag drop, staging areas, practice zones, and surrounding grounds must meet the highest standards of cleanliness.
Key Responsibilities:
- Master the procedures for the role and possess a thorough understanding of the golf industry and terminology.
- Assist guests with the movement, cleaning, and storage of golf equipment upon their arrival and departure.
- Maintain the Cart Barn and all related work areas in pristine condition.
- Facilitate and optimize play on the golf course.
- Provide exceptional service to guests at every opportunity, including the parking lot, staging area, and driving range.
This position reports to the Assistant Golf Professional.
Benefits | We care for people so they can be their best.
Our colleagues enjoy:
- Career Growth and Advancement – Hyatt believes strongly in promoting from within. We offer training, skills development & career mobility, providing opportunities for advancement at every level
- Free Hyatt Room Nights - at Hyatt Hotels around the world for full-time & part-time colleagues
- Discounted Room Nights – for you, your friends and your family!
- Free Parking – convenient and cost-free parking for all our associates
- Paid Time Off – Take the time you need to recharge and stay healthy
- Financial Perks - 401(k) w/ company match & discounted employee stock purchase plan
- Employee Assistance – 24/7 emotional support, legal guidance, personal & financial resources
- Employee meals – in our cafeteria for full-time, part-time and on-call colleagues
- Tuition Reimbursement: Further your education with our support.
- Welcoming environment – Join our inclusive and supportive community
- Some benefits may require full-time status.
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
Qualifications
- A valid driver’s license is required with a clean driving record.
- Refined verbal communication skills are required.
- Must have an open and flexible schedule that includes: early morning, afternoon, evening, weekend and holiday shifts.
- Must be able to lift 25 pounds
- Must be comfortable standing for the majority of an 8-10 hour shift.
- Must be comfortable working outdoors in a variety of weather conditions including hot, humid, cold, windy and raining.
- Knowledgeable or an understanding of the game of golf a plus
- Prior customer service experience preferred.
