Transport Driver

Hotel Shuttle Driver

Bell Driver Door Attendant

Responsible for transporting guests to and from the hotel to local area attractions as well as assisting the guest with recommendations for restaurants and tourist activities. The Bell Attendant is also expected to support with front desk operations. Primary responsibilities include: driving guests to designate locations assisting guests with luggage maintaining vehicle cleanliness and concierge duties and to accommodate guests during their stay in an attentive courteous and efficient manner.

Assists hotel or resort guests with the entrance to a hotel or room within the hotel.

Primary responsibilities include: driving guests to designated locations assisting guests with luggage maintaining vehicle cleanliness and concierge duties. Van Drivers must have strong analytical and navigation skills with the ability to coordinate multiple pick-ups and drop-offs on a schedule under continuously changing circumstances. Drive the van according to scheduled van runs and/or as needed for guests and accommodate guests during their stay in an attentive courteous and efficient manner.

QUALIFICATIONS:

• High School diploma or equivalent required and/or experience in a hotel or a related field preferred.
• Must have a valid driver's license for the applicable state.
• Must have an acceptable MVR (Motor Vehicle Driving record)
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful high pressure situations.
• Must maintain composure and objectivity under pressure
• While no formal education is required a high school diploma is often preferred.
• Consciously remain well-groomed with the correct hotel uniform and ID badge all the time during work shift
• Ability to give tourists local information about tourist spots and theaters
• Must always be courteous customer-oriented with a cheerful disposition
• Excellent manners and courtesy
• Must have excellent verbal communication skills in English
• Must have a valid driver's license for the applicable state.
• Minimum of one year driving experience
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must maintain composure and objectivity under pressure.

RESPONSIBILITIES:

• Approach all encounters with guests and employees in a friendly service oriented manner.
• Maintain regular attendance in compliance with RBL Midwest LLC Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards)
• Comply at all times with RBL Midwest LLC Hospitality standards and regulations to encourage safe and efficient hotel operations.
• Greet guests in a pleasant manner.
• Load and unload luggage carts.
• Escort guests to rooms.
• Check/store luggage for arrivals and departures with luggage tags.
• Deliver messages to meeting rooms.
• Deliver flowers and packages to guest rooms.
• Complete room changes.
• Maintain current listing of local and area attractions special events and activities.
• Maintain list of local transportation guides churches sports arenas etc.
• Assist housekeeping department with guest requests.
• Ensure lobby reader board is correct.
• Provide information maps and directions as required.
• Open doors.
• Answer phones to assist guest service agents.
• Conduct house count by computer.
• Show guest rooms and suites as needed and emphasize company amenities.
• Greets guests upon arrival and directs guests for check-in.
• Providing information about the town or city if requested
• Be trained in polite manners and efficient customer service
• Assist physically challenged guests or those with special needs.
• Provide guests with travel directions and other information of interest to hotel quests.
• Responsibly drive the hotel shuttle van to designated destinations
• Approach all encounters with guests and employees in a friendly service oriented manner.
• Maintain regular attendance in compliance with RBL Midwest LLC Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards)
• Comply at all times with RBL Midwest LLC Hospitality standards and regulations to encourage safe and efficient hotel operations.
• Greet guests' in a pleasant manner.
• Load and unload luggage carts.
• Load and unload van with luggage.
• Escort guests to rooms upon request.
• Check/store luggage for arrivals and departures using luggage tags.
• Open and close cab doors for arriving and departing guests.
• Deliver messages to meeting rooms.
• Maintain current listing of local and area attractions special events and activities.
• Maintain list of local transportation guides churches sport arenas etc.
• Provide information maps and directions as required.
• Ensure lobby reader board is correct.
• Maintain cleanliness of motor entrance front door and lobby area.
• Deliver flowers packages and messages to guest rooms.
• Complete room changes.
• Maintain cleanliness of van interior and exterior.
• Drive van as per scheduled runs.
• Answer console to assist guest services agents.
• Show guest rooms and suites as needed and emphasize company amenities.
• Other duties as required.

Job Types: Full-time, Part-time

Pay: From $15.25 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Paid training
• Referral program
• Vision insurance

Work Days:

• Rotating weekends
• Weekdays

Work Location: In person

Salary : $15