What are the responsibilities and job description for the FRONT OFFICE ROOMS CONTROLLER position at Hyatt Regency New Orleans?
Summary
Join us for this incredible opportunity to be part of our Rooms team as a Front Office Lead/Rooms Controller at the Hyatt Regency New Orleans. Not only will you be part of a rock-start team, but you’ll get to be part of a company that earned the 16th spot on Fortune’s 100 Best Companies to Work For in 2021 and named one of New Orleans Best Places to work 9 years running!
Front Office Lead/Rooms Control are primarily responsible for room inventory to maximize selling opportunities at the Front Office. This includes assigning room blocks for groups and guest preferences. Front Office Agents rely on the Front Office Lead/Rooms Control ability to manage the inventory and analyze reports. This role has a direct impact on guest fulfillment with room accommodations. Front Office Lead/Rooms Control must also assist in the guest registration process and communication of hotel services and promotions. This position leads other associates by coaching, giving direction and may include training. Front Office Lead/Rooms Control is the perfect opportunity for a seasoned Front Office Agent ready to advance their career into management.
Our excellent benefits include:
Hyatt is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
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Qualifications
Join us for this incredible opportunity to be part of our Rooms team as a Front Office Lead/Rooms Controller at the Hyatt Regency New Orleans. Not only will you be part of a rock-start team, but you’ll get to be part of a company that earned the 16th spot on Fortune’s 100 Best Companies to Work For in 2021 and named one of New Orleans Best Places to work 9 years running!
Front Office Lead/Rooms Control are primarily responsible for room inventory to maximize selling opportunities at the Front Office. This includes assigning room blocks for groups and guest preferences. Front Office Agents rely on the Front Office Lead/Rooms Control ability to manage the inventory and analyze reports. This role has a direct impact on guest fulfillment with room accommodations. Front Office Lead/Rooms Control must also assist in the guest registration process and communication of hotel services and promotions. This position leads other associates by coaching, giving direction and may include training. Front Office Lead/Rooms Control is the perfect opportunity for a seasoned Front Office Agent ready to advance their career into management.
Our excellent benefits include:
- Free room nights, Discounted and Friends & Family Room Rates
- Medical, Prescription, Dental and Vision Insurance
- 401K with company match
- Paid Time Off, Holiday Pay, new child leave and personal day
- Paid Family Bonding Time and Adoption Assistance
- Employee Stock Purchase Plan
- Discounts at various retailers – Apple, AT&T, Verizon, Headspace and many more
Hyatt is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
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Qualifications
- Prior hotel/Front Office experience
- Takes pride in a great job done
- A true desire to satisfy the needs of others
- Able to lift, pull, and push a moderate weight
- Able to walk and stand throughout duration of shift
- Flexible availability as needed
