What are the responsibilities and job description for the HUMAN RESOURCES MANAGER position at Hyatt Regency Portland Convention Center?
Summary
We are looking for a Full Time Human Resources Manager
Job Summary
The Human Resources Manager plays a key role in fostering a positive work environment, ensuring compliance with employment laws, and enhancing the overall employee experience. This position oversees critical HR functions such as training and development, employee relations, payroll, compliance, engagement activities and other HR-related initiatives. The HR Manager collaborates with leadership to align HR practices with organizational goals and values.
Responsibilities include but not limited to:
- Serve as a trusted advisor to leaders and employees on a wide range of colleague relations matters, including conflict resolution, performance management, corrective actions, and employee development
- Lead and support the execution of fair and thorough workplace investigations; provide guidance during coaching, counseling, and disciplinary processes
- Design, coordinate, and facilitate monthly training programs to enhance the professional growth and skills of both individual contributors and managers
- Oversee all aspects of leave of absence programs, ensuring compliance with federal, state (including Oregon), and local laws as well as company policies
- Administer and manage workers’ compensation claims, liaising with insurance carriers, and managers to support affected employees
- Accurately process weekly payroll in compliance with wage and hour regulations, maintaining confidentiality and attention to detail
- Plan and coordinate employee engagement and community service events to boost morale and support the company’s mission and overall objectives
- Act as the Hotel Safety Training Liaison, ensuring employees are well-trained in safety procedures and that all protocols are consistently followed
- Respond to and manage unemployment claims by submitting accurate documentation and timely responses to relevant state agencies
- Lead the property’s colleague experience survey program, overseeing survey distribution, and partnering with managers to develop action plans that enhance employee engagement and satisfaction
- Maintain a strong working knowledge of current Oregon employment laws and HR best practices to ensure compliance in all HR-related functions.
- Utilize Excel and other data tools to analyze HR metrics, maintain employee records, and prepare reports for leadership as needed.
- Maintain and update HRIS systems and personnel files in accordance with company standards and legal requirements
- Complete a variety of administrative duties to support daily HR operations
- Perform other related duties and special projects as assigned by the Director of HR
What are the additional benefits of working at the Hyatt Regency Portland?
- Medical, Dental and Vision Insurance after only 30 days
- Free room nights, Discounted and Friends & Family Room Rates
- Discounted F&B when staying at Hyatt Hotels
- 401(k) Retirement Matching Plan (up to 4%)
- Paid Time Off
- Competitive salaries
- Tuition Reimbursement
- Tri-Met discount
- Complimentary Employee Meals
- Employee Stock Purchase Plan
- Family Bonding Benefits as well as Oregon Paid Leave
- Discounts at various retailers – Apple, AT&T, Verizon, Headspace and many more
- Opportunities for career development and growth
- Colleague recognition programs
- A chance to be part of something meaningful and service-driven
Qualifications
- Minimum of 2 years of previous Human Resources management experience required
- Excellent communication and interpersonal skills, with the ability to build relationships at all levels of the organization
- Proficient in Microsoft Excel and Microsoft Office and other HR-related software
- Ability to handle sensitive information with confidentiality and professionalism
- Strong organizational and time-management skills
- Ability to manage multiple priorities in a fast-paced, guest-centric environment
- A proactive mindset with a commitment to fostering employee engagement and development
- Must be committed to achieving results and enjoy working in an environment of change
- Bilingual (English/Spanish) a plus
About Hyatt Regency Portland
Whether traveling for business or pleasure, Hyatt Regency Portland has everything a traveler could need under one hotel roof with over 600 guest rooms, 16 suites and over 39,000 sq. ft. of meeting space. You will rest comfortably in spacious rooms and suites. Enjoy delicious breakfast at Bridgetown, fresh brewed coffee from Portland Coffee Roasters and homemade pastries at The Market or meet for drinks at Spoke & Fork Bar. Reenergize in the 24-hour StayFit™ Gym or enjoy a run along the Willamette River. If you are hosting a meeting or event, our hotel sits directly next to the Oregon Convention Center which houses 328,909 sq. ft. of flexible meeting space.
At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences. Join us for this incredible opportunity to be a key member of our leadership team at Hyatt Regency Portland and Hyatt Hotels; a company that continuously earns a spot-on Fortune's 100 Best Companies to Work For®, Fortune’s Great Place to Work®, Fortune’s 100 Best Workplaces for Millennials and Forbes America's Best Employers for Diversity.
Hyatt is an equal opportunity employer committed to employing a diverse workforce. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
