What are the responsibilities and job description for the Housekeeping Lobby Attendant (Full-Time) position at Hyatt Regency Rochester?
QUALIFICATIONS & SKILLS
- Full-time position for day or evening shifts. Must be with available weekends.
- Prior experience in a cleaning role preferred.
- A true desire to satisfy the needs of others in a fast-paced environment.
- Friendly and reliable with excellent attention to detail.
ESSENTIAL JOB FUNCTIONS
- Clean assigned public areas including dusting, polishing, vacuuming, glass cleaning and trash removal. Perform quality check on public space televisions, telephones, lamps and other mechanicals. Ensue proper use cleaning equipment and supplies.
- Walk all assigned spaces to remove newspapers, trash, empty ash receptacles and note any areas that require immediate cleaning.
- Assist with other housekeeping support functions to include laundry, guest request deliveries, and cleaning of guest rooms.
- Take an active role in understanding and anticipating guest needs to provide authentic and personalized service.
- Ensure a timely response to guest requests and address concerns beyond satisfaction.
- Be on time and at work when scheduled, and in proper uniform.
- Maintain a consistent professional and positive attitude when communicating with guests, vendors and associates.
- Report any incidents of guest dissatisfaction and unusual matters of significance to manager / supervisor so that corrective measures may be taken.
- Ensure compliance with sanitation, safety, security and emergency procedures.
- Any other tasks / duties as requested by management.
MC Management is an Equal Opportunity Employer: EOE Minorities / Females / Protected Veterans / Disabled. See additional legal notices and federal and state posters regarding employee rights at mcmanagementrochester.com. Requests for disability-related accommodation should be directed to the location you are applying to or the Human Resources Office at 585-546-1234.
Job Type: Full-time
Pay: $15.50 per hour
Shift:
- Day shift
- Evening shift
Application Question(s):
- Are you 18 years of age or older?
- Are you available to work weekends and holidays?
Shift availability:
- Night Shift (Preferred)
- Day Shift (Preferred)
Work Location: In person
Salary : $16
