What are the responsibilities and job description for the Assistant Operations Manager - F&B (Banquets) Focus | Benefits Include: Medical, Dental, Vision, 401K, and MANY MORE! position at Hyatt Regency?
Organization- Hyatt Regency Miami
Summary
At Hyatt, we believe in the power of belonging- of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job - it's a career for people who care.
Our Downtown Miami Hotel is next to one of the trendiest neighborhoods in Miami, known as Brickell. Our iconic white towers overlook the Miami River and our ideal downtown location puts you steps from the Miami Riverwalk, Bayfront Park, and close to the Port of Miami and the Kaseya Center (formerly FTX Arena). For a day of shopping, our hotel is near Brickell City Centre. Or, explore Little Havana and tour the Frost Museum of Science.
The Assistant Operations Manager is responsible for assisting in the oversight of the Outlets, Banquets and CS Floor. This requires a solid understanding of food and beverage service standards, and will ensure all policies and procedures are followed. This person supervises banquet room set ups, service, and maintenance of all banquet functions and banquet equipment. Experience with food and beverage service in banquets, special events, restaurants, and maintaining guest satisfaction is helpful. These responsibilities may also include staff training, development and scheduling. The Assistant Operations Manager will promote an atmosphere that ensures customer and colleague satisfaction. This position requires a strong attention to detail and the ability to effectively deal with guests, other departments and team members. Additionally, this position may support other areas within Food & Beverage, including the Restaurant, Market, and Bar in addition to gaining exposure to other operational areas in an effort to promote growth and cross development of talent with the operational departments.
We Offer Excellent Benefits:
Hyatt is an equal-opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Qualifications
Summary
At Hyatt, we believe in the power of belonging- of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job - it's a career for people who care.
Our Downtown Miami Hotel is next to one of the trendiest neighborhoods in Miami, known as Brickell. Our iconic white towers overlook the Miami River and our ideal downtown location puts you steps from the Miami Riverwalk, Bayfront Park, and close to the Port of Miami and the Kaseya Center (formerly FTX Arena). For a day of shopping, our hotel is near Brickell City Centre. Or, explore Little Havana and tour the Frost Museum of Science.
The Assistant Operations Manager is responsible for assisting in the oversight of the Outlets, Banquets and CS Floor. This requires a solid understanding of food and beverage service standards, and will ensure all policies and procedures are followed. This person supervises banquet room set ups, service, and maintenance of all banquet functions and banquet equipment. Experience with food and beverage service in banquets, special events, restaurants, and maintaining guest satisfaction is helpful. These responsibilities may also include staff training, development and scheduling. The Assistant Operations Manager will promote an atmosphere that ensures customer and colleague satisfaction. This position requires a strong attention to detail and the ability to effectively deal with guests, other departments and team members. Additionally, this position may support other areas within Food & Beverage, including the Restaurant, Market, and Bar in addition to gaining exposure to other operational areas in an effort to promote growth and cross development of talent with the operational departments.
We Offer Excellent Benefits:
- Free room nights, Discounted and Friends & Family Room Rates
- Medical, Prescription, Dental, and Vision Insurance
- Flexible Spending Accounts
- Disability and Life Insurance
- 401K with company match
- Paid Vacation, sick days, new child leave, and personal day
- Paid Family Bonding Time and Adoption Assistance
- Tuition Reimbursement
- Free Meals in our Employee cafeteria
- Employee Stock Purchase Plan
- Discounts at various retailers - Apple, AT&T, Verizon, Headspace, and many more.
Hyatt is an equal-opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Qualifications
- Service oriented style and professional presentation skills
- At least 2 years of leadership experience within the F&B Division of a hotel
- Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service, and ability to improve the bottom line
- Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds
- Possess a demonstrated ability to prioritize and see projects and tasks through to completion
- Clear concise written and verbal communication skills
- Must be able to support Hyatt’s purpose by identifying opportunities to display authentic human care to guests and colleagues so they can be their best
