What are the responsibilities and job description for the Assistant Operations Manager - Front Office position at Hyatt Regency?
Organization- Hyatt Regency Waikiki Beach Resort and Spa
Summary
Hyatt Regency Waikiki Beach and Spa is a large complex of 1230 rooms and currently looking for an Operations Assistant Manager - Front Office to join our Rooms team. This role will have oversight of the Front Office and PBX areas. Additional responsibilities may include training, staff development and scheduling. The Assistant Operations Manager - Front Office will promote an atmosphere that engages colleagues, ensures guest satisfaction, and upholds Hyatt's values. This position requires strong attention to detail and the ability to effectively and interact with guest, other departments, and team members.
Staying true to our Regency's purpose begins with creating meaningful experiences. These experiences help build relationships and create lasting connections with our guest and colleagues. The Hyatt Regency brand has a distinct brand promise, personality and guiding principles, offering a unique and differentiated experience delivered by people who care for our guests and colleagues.
The salary range for this position is $61,800 - $74,100
Perks:
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status
Qualifications
Summary
Hyatt Regency Waikiki Beach and Spa is a large complex of 1230 rooms and currently looking for an Operations Assistant Manager - Front Office to join our Rooms team. This role will have oversight of the Front Office and PBX areas. Additional responsibilities may include training, staff development and scheduling. The Assistant Operations Manager - Front Office will promote an atmosphere that engages colleagues, ensures guest satisfaction, and upholds Hyatt's values. This position requires strong attention to detail and the ability to effectively and interact with guest, other departments, and team members.
Staying true to our Regency's purpose begins with creating meaningful experiences. These experiences help build relationships and create lasting connections with our guest and colleagues. The Hyatt Regency brand has a distinct brand promise, personality and guiding principles, offering a unique and differentiated experience delivered by people who care for our guests and colleagues.
The salary range for this position is $61,800 - $74,100
Perks:
- Tuition, Fitness, and Wellbeing Reimbursement - $1000 per year!
- Cell Phone and Dry-Cleaning Reimbursement
- Discounted Parking
- Medical, Dental, Vision, Flex Spending, Disability and Life Insurance Coverage
- Roth IRA and 401(K) options after meeting eligibility timeline
- Discounted Stock Purchase Options after meeting eligibility timeline
- Paid Sick, Vacation, Holiday time and 3 additional paid days off annually for whatever you choose
- Paid Family Bonding Time and Financial Adoption Assistance
- Free and discounted room nights world-wide
- Employee Assistance Program through Compsych
- Additional discounts and partnerships via PerkSpot
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status
Qualifications
- Refined verbal and written communication skills.
- Progressive hotel Rooms Management experience
- Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
- Must be proficient in Microsoft Word, Excel, Opera, Kronos, Saflok and Zingle
- Must have excellent organizational, interpersonal and administrative skills
- Previous experience with Collective Bargaining Agreements
- Hotel/Hospitality degree an asset
- A true desire to satisfy the needs of others in a fast-paced environment.
- Service oriented style with professional presentations skills
Salary : $1,000
