What are the responsibilities and job description for the Front Office | Night Audit Supervisor position at Hyatt Regency?
Organization- Hyatt Regency Seattle
Summary
Join us for an incredible opportunity to be a part of our Front Office Team as an Overnight Supervisor at the Hyatt Regency Seattle!
Front Office Overnight Supervisors possess strong leadership, communication and relationship skills. They are expected to support senior leadership by developing and assuming basic management responsibilities. This role leads other associates by coaching, giving direction and may include training, scheduling, payroll and interviewing.
Front Office Overnight Supervisors lead the Night Audit agents whom are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience and it is a guest facing role. Other duties may include processing forms of payment and responding to guest inquires.
This position ranges from $29.30/hour to $29.89/hour. The starting hourly rate for this position is $29.30/hour. This position also has an established rate for colleagues who have remained in the position with Hyatt Hotels for four years or more, which is currently $29.89/hour.
An additional $2.00/hour will be earned for shifts worked that are designated as "overnight" shifts.
This position has the potential to earn additional compensation through:
Benefits
Hedreen Hotel Employer LLC is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, caste or any other group protected by law.
Qualifications
Summary
Join us for an incredible opportunity to be a part of our Front Office Team as an Overnight Supervisor at the Hyatt Regency Seattle!
Front Office Overnight Supervisors possess strong leadership, communication and relationship skills. They are expected to support senior leadership by developing and assuming basic management responsibilities. This role leads other associates by coaching, giving direction and may include training, scheduling, payroll and interviewing.
Front Office Overnight Supervisors lead the Night Audit agents whom are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience and it is a guest facing role. Other duties may include processing forms of payment and responding to guest inquires.
This position ranges from $29.30/hour to $29.89/hour. The starting hourly rate for this position is $29.30/hour. This position also has an established rate for colleagues who have remained in the position with Hyatt Hotels for four years or more, which is currently $29.89/hour.
An additional $2.00/hour will be earned for shifts worked that are designated as "overnight" shifts.
This position has the potential to earn additional compensation through:
- Gratuities provided at the guest’s discretion
- "Upsell" Incentive when selling an upgraded room to a guest's reservation.
Benefits
- Medical insurance for you and your dependents for $106 per month, after 30 days of employment
- Vision Insurance
- Dental Insurance
- 401(k) & Retirement Savings Plan (RSP)
- Basic Life Insurance
- Short Term Disability Insurance
- New Child Leave & Adoption Assistance
- Paid Time Off
- Full-Time Colleagues:
- Vacation Time
- 10 days (80 hours) earned upon completing 1-4 years of service
- 15 days (120 hours) earned upon completing 5-9 years of service
- 20 days (160 hours) earned upon completing 10 years of service
- (2) Floating Holidays per year
- (6) Paid Holidays per year
- Regular Part-Time Colleagues: Pro-rated vacation hours earned on 1-year anniversary based on average weekly hours worked during the previous 12 months of employment
- Compassionate Leave
- Jury Duty Leave
- Seattle Paid Sick & Safe Time
- Extended Illness Days – unused sick and safe time in excess of 72 hours converted to Extended Illness Days at the end of each calendar year
- Employee Assistance Program
- Free Uniforms and Cleaning of your Uniform
- Discounted parking
- Discounted Rooms at any participating Hyatt location starting on your first day of employment
- Up to 12 complimentary rooms at any participating Hyatt location after 90 days of service
- Free colleague meals during shift
- Hyatt Colleague discount program
- Tuition Reimbursement
- ORCA Pass subsidy
Hedreen Hotel Employer LLC is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, caste or any other group protected by law.
Qualifications
- A true desire to satisfy the needs of others in a fast paced environment.
- Refined verbal and written communication skills.
- Experience and a thorough understanding of Front Office operations.
- Ability to stand for long periods of time.
- Open availability – must be able to work overnights, as well as weekends, and holidays.
Salary : $29 - $30
