Demo

Recreation Manager

Hyatt Regency
Boca Raton, FL Full Time
POSTED ON 2/12/2025
AVAILABLE BEFORE 4/12/2025
Organization- Hyatt Regency Aruba Resort, Spa and Casino

Summary

The Recreation Manager is responsible for managing the operations of recreation and all recreation activities within the hotel.

Key r e sponsibilities:

  • Manage team members to ensure high motivation, provision of high-quality service
  • Assign tasks to the management team.
  • Recruit, manage, train, and develop the staff.
  • Send out monthly reports such as the revenue and inventory reports.
  • Attend different meetings e.g. Sales, Rooms, We Care, I - Palapa
  • Walk the Recreation Pool and Beach areas frequently and ensure that all is clean and organized.
  • Coach, guide, and motivate the team.
  • Assist the team when needed in cleaning and maintaining the areas.
  • Ensure that all department sanitation standards/protocols are done correctly by the staff.
  • Will inspect the areas together with the staff before the staff leaves.
  • Resolve all guest issues.
  • Edit and close department payroll.
  • Manage I-Palapa.
  • Professionally correct and compliment all Recreation staff.
  • Ensure when closing daily Recreation operations all areas are clean and organized, and all equipment is secured.
  • Complete the work schedule and distribute it on time to the team.
  • Answer all guest’s e-mails within 24 hours.
  • Update the team on all need-to-know information during pre-shifts.
  • Will handle other administrative duties.
  • Process purchase orders.
  • Keep a detailed administration of the I-palapas bookings.
  • Need to respond to guest and hotel emergencies and complete incident reports.
  • Will keep a detailed administration of the I-palapas bookings.
  • Need to respond to guest and hotel emergencies and complete incident reports.

We are committed to Inclusion .

Being part of Hyatt means always having space to be you.

We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities.

We constantly strive to reflect the world we care for with teams that achieve and grow together.

Qualifications

  • Refined verbal and written communication skills in English and Spanish.
  • Organizational and time management skills.
  • Strong decision-making and problem-solving skills.
  • Excellent guest service skills.
  • Computer skills.
  • Attention to detail.
  • Team player.
  • Task-driven and result-oriented.
  • Ability to motivate and inspire team members.
  • Able to work under pressure.
  • Able to follow up and resolve escalated complaints.
  • A ble to work outdoors for a long period of time and must be hands-on.
  • Able to work flexible shifts (long hours when needed), including evenings, weekends and holidays.
  • CPR/First Aid/Lifeguard Certification preferred.

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