Spa Attendant

Organization- Hyatt Regency Aruba Resort, Spa and Casino

Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences.

The Spa Attendant is responsible for maintaining a clean, serene, and welcoming environment at ZoiA Spa while also assisting with children’s activities as a Camp Counselor. The ideal candidate will seamlessly transition between spa duties and managing recreational activities for kids, ensuring an exceptional experience.

Spa Attendant Responsibilities:

• Greet and assist guests courteously, ensuring a warm and welcoming atmosphere.
• Maintain cleanliness and organization of spa facilities, including treatment rooms, relaxation lounges, and locker areas.
• Prepare and set up treatment rooms, ensuring all supplies are stocked and ready for use.
• Restock towels, linens, and amenities in all areas of the spa as needed.
• Provide excellent customer service by attending to guest needs, answering questions, and offering guidance about spa services.
• Support spa team with administrative tasks such as making reservations, checking in and out guests, emailing, group business, and assisting with guest inquiries when necessary.
• Able to help in other hotel areas and with any other miscellaneous tasks.
  
  

Camp Counselor Responsibilities:

• Plan, organize, and lead engaging activities for children, including arts and crafts, games, and nature walks.
• Ensure a safe and enjoyable experience for children by supervising them at all times and managing group activities.
• Communicate with parents regarding their child’s experience, providing updates or addressing concerns.
• Assist with setting up and cleaning up areas used for children's activities.
• Maintain a positive, enthusiastic, and nurturing environment for all children participating in activities.
• Uphold health and safety regulations during all activities, ensuring the well-being of every child in attendance.
• Provide flexibility to shift between spa duties and children’s recreational responsibilities as needed.
  
  

Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards. Whether it’s career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

We are committed to Inclusion .

Being part of Hyatt means always having space to be you.

We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities.

We constantly strive to reflect the world we care for with teams that achieve and grow together.

Qualifications

Qualifications:

• High school diploma or equivalent.
• Previous experience in a spa, hospitality, or camp setting preferred.
• Passion for working with children and creating memorable guest experiences.
• Capability to work under pressure and deliver positive outcomes for guests and colleagues.
• Customer service-oriented with a commitment to exceeding guest expectations.
• Ability to assist with inventory and maintain product organization.
• Excellent communication and interpersonal skills.
• Ability to multitask and manage time efficiently.
• Strong customer service skills with an emphasis on creating a welcoming environment.
• Able to work well in a team and maintain a professional demeanor.
• Must be able to speak, English, Spanish and Dutch.
• Willing to obtain First Aid and CPR certification.
  
  

Physical Requirements:

• Able to work in an outdoor environment
• Ability to stand, walk, and move for extended periods.
• Comfortable working in a fast-paced environment with frequent transitions between tasks.
  
  

Work Schedule:

• Flexible to work weekends, holidays, and during peak seasons including late hours.