What are the responsibilities and job description for the Activities Manager-Resort Operations position at Hyatt Residence Club - Coconut Cove?
EXPLORE THE POSSIBILITIES
Activities Manager
HVO-Coconut Cove Resort
Hourly Range: $23-$27
Relocation Offered: No
What does Hyatt Vacation Ownership Offer?
- Competitive Pay
- Medical/Dental/Vision/401k Opportunities
- Travel Discounts
- Tuition Reimbursement
- Professional Counseling & Family Support
- Growth & Development Opportunities
Experience/Education Required:
High school diploma or GED; 3 years experience in the recreation/health club operations or related professional area.
Job Responsibilities:
Responsible for staffing and training for Activities and Concierge Departments. Ensures staff is knowledgeable regarding property facilities and daily events.
Managing Activities Team
- Ensures staff is trained on all brand standard operating procedures.
- Administers and ensures employee adherence to corporate and local SOPs.
- Strives to meet the five goals of the property (e.g., guest satisfaction, profitability, sanitation, job safety, employee satisfaction).
- Demonstrates knowledge and proficiency in all safety and emergency procedures.
- Demonstrates knowledge and proficiency in the brand's accident prevention policy.
- Demonstrates extensive knowledge of resort property, resort staff, and resort services including kitchen, food, beverage and controllable store rooms, golf, tennis, spa and front desk operations.
- Fosters teamwork and communication among different departments.
Developing, Coordinating, and Managing Property Events
- Maintains most up-to-date knowledge of daily events and locations, property facilities and hours of operation, points of interest and directions to points of interest.
- Monitors and directs concierge, boats, Kids Klub, and guest experience.
- Creates, organizes and implements activities for all age ranges.
- Acts as a liaison between resort outlets/activities and guests, including dissemination of accurate information.
- Ensures clean, well stocked and organized work areas including concierge, hospitality desk, resort activities desk, information desk, resort activities office and front office storeroom.
Managing Departmental Budgets
- Manages wages and controllable expenses within budgeted guidelines.
- Monitors and controls all expenses with requisition sheets, purchase orders, purchase log, invoices, and C-7s.
- Manages the department's budget in the areas of man hours and wages.
- Reads and comprehends operating statements and budget worksheets.
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From majestic Cabo San Lucas to vibrant Key West, Hyatt Vacation Ownership offers rewarding career opportunities in vacation destinations as unique as you are. Our people are passionate about selling, supporting, or communicating an exceptional vacation lifestyle. If you’d like to help make vacation dreams come true, learn more about joining our family.
Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Job Type: Full-time
Pay: $23.00 - $27.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Every weekend
- Holidays
- Monday to Friday
Experience:
- Activities in a hotel or resort: 1 year (Required)
- Supervisor: 1 year (Required)
Ability to Relocate:
- Bonita Springs, FL 34134: Relocate before starting work (Required)
Work Location: In person
Salary : $23 - $27