Front Desk Agent / Night Audit

Front Desk Agent / Night AuditSearching for a positive work environment, employee benefits, and free hotel room stays? Come work for the Hyatt Place Austin Downtown where you'll have the opportunity to thrive!Hyatt PlaceHyatt Place Austin DowntownUS - TX - AustinSummary : : : sectionWhat You'll DoA Gallery Night Auditor will assist guests efficiently, courteously, and professionally in all front desk related functionsProvide excellent guest serviceBalance all hotel and restaurant transactions daily, including credit cards, cash, and change fundsConsistently follow all credit, cash-handling, and accounting proceduresRun various audits and reports and record all revenues and statistics accuratelyRead, analyze, interpret, and effectively explain items such as common reports, guest folios and emergency proceduresMaintain privacy and confidentiality of all guest and hotel informationEffectively respond to and resolve guest concerns or complaintsPerform other duties as assignedWhat You Will BringA Night Auditor will have a passion for customer serviceAbility to work independently while supporting hotel operationsStrong attention to detail and organization skillsPrevious hospitality experience is preferred, but not requiredA willingness to work nights, weekends, and holidays as necessaryThe ability to lift, carry, or otherwise move up to 10 lbs. regularly and the ability to stand for long periods of timeBenefitsDaily Pay optionDay 1 Medical, Dental and Vision insuranceVacation / Paid Time Off (PTO) with rolloverComplimentary wellness toolsUnlimited referral bonuses401(k) with company matchHostcare Resources healthcare conciergeLeadership developmentTuition reimbursementDiscounts on hotel rooms, dining, and other travel / entertainment experiencesMultiple hotels in each market = more opportunitiesWhite Lodging is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all associates.[ This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location. ]{.small} : : :