What are the responsibilities and job description for the Front Desk Agent position at Hyatt Vacation Club's Coconut Cove Resort?
Where great benefits lead to a life fulfilled.
- Competitive Pay
- Medical/Dental/Vision/401k Opportunities
- Travel Discounts
- Tuition Reimbursement
- Professional Counseling & Family Support
- Growth & Development Opportunities
Where each associate at Hyatt’s Coconut Cove Resort is offered great perks & incentives.
- Free On-site Parking
- Discounted shoes through shoes for crews - 2x per year
- Company branded jackets, t-shirts, hats & sunscreen provided for outdoor roles
- Water Tees provided for Activities & Engineering Dept
- Water bottles provided during shift
- 40% Discount from F&B outlets on site
- Discounted golf at local course when open
- $ per “way to go” name mention
- Quarterly celebrations, Associate Appreciation Week, Employee of the Quarter
- Guest Services Survey Awards- receive up to $100 based on dept performance
- Birthday/Holiday Celebrations & Team Building Outings
Where you can make a difference
Front Desk Agent Full-Time $17.00/hr
Shift: 1st/2nd including weekends and holidays
- Interacting directly with Owners and guests from the time they arrive on property until they depart.
- Processing all guest arrivals and departures, and providing accurate information about the resort and surrounding area while delivering a personalized vacation experience for each Owner and guest.
- Organize, secure, and maintain all files and records in accordance with document retention and confidentiality policies and procedures.
Where your skills help you make a difference.
- Must be able to work a flexible schedule, including complete weekend and holiday availability
- Must have great customer service skills – all our positions come into contact with guests!
Follow us on social media!
- Instagram: @hyattvacationownership
- Facebook: Hyatt Vacation Ownership
This isn’t just a place for your next job; it’s the place for your career in hospitality. Where we all grow and succeed together. And we’re growing quickly. Become part of something special now, adding your talents to a tight-knit team making lives better through vacations.
The company is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
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Job Type: Full-time
Pay: $17.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Every weekend
- Holidays
- Monday to Friday
Application Question(s):
- This position requires availability to work 1st and 2nd shift including weekends and holidays. Can you meet this requirement?
Experience:
- Resort and or Hotel Front Desk: 1 year (Required)
- In person customer service: 1 year (Required)
Work Location: In person
Salary : $17