What are the responsibilities and job description for the Vacation Sales Concierge position at Hyatt Vacation Ownership?
The wage is $16.50/HR plus commission plan.
Hyatt Vacation Club is seeking motivated individuals with concierge and customer service experience to join our award-winning sales and marketing team. We are currently looking for driven individuals with outgoing personalities who are financially motivated to work with guests at Hyatt hotel properties to promote the Hyatt Vacation Club Program.
What's in it for you?
- Hotel and resort discounts
- Immediate 401(k) company match up to 6%
- Uncapped earning potential (wages, monthly incentives, annual bonuses, contests)
- Positive work environment
- Growth and development opportunities
What you will do?
- Make pre- and post-arrival telemarketing calls while offering elevated concierge services to all arriving Owners and guests.
- Schedule sales presentations and manage customer expectations.
- Provide the highest level of service to exceed budgeted sales presentations and volume production goals.
- Ensure that all Owners and guests attending a sales presentation meet eligibility requirements and are open to learning more about Hyatt Vacation Club products and services.
What are the requirements?
- Enjoy talking on the phone and/or interacting with guests in person
- Bold persuasion skills
- Computer skills
- Stand, sit and walk for extended periods of time
- Flexible schedule including weekends and holidays
- Concierge, telemarketing and/or sales experience preferred
Hyatt Vacation Club is an equal opportunity employer committed to employing a diverse workforce and sustaining an inclusive culture.
Job Type: Full-time
Pay: From $16.50 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Compensation Package:
- Commission pay
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Weekends as needed
License/Certification:
- Driver's License (Preferred)
Work Location: In person
Salary : $17
