Closing Specialist - Coconut Cove, Bonita Springs

Are you looking for a place where meaningful moments are made together?

We make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Closing Specialist, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.

Where Great Benefits Lead To a Life Fulfilled.

• Competitive Pay
• Medical/Dental/Vision/401K opportunities
• Travel discounts
• Credit Union Membership
• Tuition Reimbursement
• Professional Counseling & Family Support
• Growth and Development Opportunities
• Benefit eligibility will vary by position
  
  
  

As a Specialist Closing, a typical day will include:

• This job requires the ability to work on-site each day.
• Answer Owner questions regarding the use of properties and location amenities; make recommendations given the background information obtained on the Owner through discovery.
• Develop and maintain records on customer contacts and use that information to support effective follow-up opportunities.
• Advise Sales team on issues related to ownership contracts (e.g., titles, financing, pre-approval).  
• Ensure that signed contract paperwork is accurate and contains all necessary information and documentation. 
• Respond to Sales team requests related to contract status, such as additional information required, follow-up needed, or tracking.  
• Uses sales techniques that maximize revenue while maintaining existing guest loyalty, including up-selling.
  
  
  

Guest Experience And Company Standards

• Welcome and greet guests and anticipate and address their needs.
• Interact with colleagues and guests professionally and promptly.
• Contribute to team goals.
• Always follow company policies and safety procedures.
  
  
  

To Become a Closing Specialist:

• Available to work a flexible schedule to include weekends and holidays.
• Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
• Lift/Carry/Push/Pull Items that Weigh up to 10lbs without assistance.
• Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements. 
  
  
  

Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.