What are the responsibilities and job description for the Front Office Agent (Guest Service Agent) - Front Office - On Call position at Hyatt?
Description :
Our hotel is a 1230 room property steps from azure blue waters and soft sands of Waikiki Beach, Hyatt Regency Waikiki is directly across from the world famous Duke Kahanamoku Statue, near Diamond Head Crater and centrally located in a dynamic city center () . Enjoy personalized services with the spirit of Aloha, modern amenities, cultural activities, swimming pool overlooking the Pacific Ocean, locally sourced dining specialties and on-site boutiques. Please visit our webpage at Hyatt Regency Waikiki Beach () to understand more about the property.
Staying true to our Regency’s purpose begins with creating meaningful experiences. These experiences help build relationships and create lasting connections with our guest and colleagues. The Hyatt Regency brand has a distinct brand promise, personality and guiding principles, offering a unique and differentiated experience delivered by people who care for our guests and colleagues.
Guest Service Agents are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Hyatt as a Guest Service Agent. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you!
The hourly range for this position is $26.47 / HR - $33.09 / HR.
The candidate for this role must have open availability and be available to work a flexible schedule.
Benefits :
This role will be eligible for the following benefits :
Medical, dental, vision and pension
Free and discounted hotel night stays worldwide
Employee Stock Purchase Plan
Paid vacation, sick time, and holidays
Free training courses through HARIETT
Duty meals
And many other great benefits!
Be a part of something bigger. Enjoy life every day. Make a difference in the lives of those around you. Love where you work. Join a company that values respect, integrity, humility, empathy, creativity, and fun. With careers spanning the globe, your perfect opportunity awaits. Discover why Hyatt is consistently ranked one of the world’s best places to work.
With more than 130,000 colleagues across more than 70 countries, we embrace all cultures, races, ethnicities, genders, sexual orientations, ages, abilities, perspectives, and ways of thinking. Our culture is one that empowers every individual to be their best, and such authentic connection inspires the way we care for each other and for our guests.
Hyatt Regency Waikiki Beach is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
Qualifications :
A true desire to satisfy the needs of others in a fast-paced environment.
Previous Font Office experience a bonus.
Refined verbal and written communication skills
Ability to stand for long periods of time.
Able to work AM, PM & Overnight shifts.
Use your past hotel job experience to make a difference at Hyatt. For immediate consideration for the Guest Service Agent position, click Apply Now and complete an application for the Guest Service Agent position on the Hyatt Careers Site!
Primary Location : US-HI-Honolulu
Organization : Hyatt Regency Waikiki Beach Resort and Spa
Pay Basis : Hourly
Job Level : On-call / Casual
Job : Front Office
Req ID : HON006130
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
Salary : $26 - $33
