What are the responsibilities and job description for the Front Office Control Clerk position at Hyatt?
Description :
Join us for this incredible opportunity at the Grand Hyatt Washington hotel located in downtown Washington, D.C. Not only will you be part of a great team, you will also be part of a company that is one of Fortune's 100 Best Companies to Work For, for several years running!
Control Clerks are primarily responsible for room inventory to maximize selling opportunities at the front desk. This includes assigning room blocks for groups and guest preferences. Front Office Agents rely on the Control Clerk's ability to manage the inventory and analyze reports. This role has a direct impact on guest fulfillment with room accommodations. Control Clerks must also assist in the guest registration process and communication of hotel services and promotions. The Front Office Control Clerk is the perfect opportunity for a seasoned Front Office Agent looking to advance their career into management. We are looking for someone with the flexibility to work any time between 7 : 00am - 11 : 30pm, any day of the week including weekends and holidays.
The hourly rate for this position is $20.50, increasing to $21.00 after six months.
Benefits available with this position include :
Medical / Dental / Vision Insurance
401k
Retirement Savings Plan (RSP)
Basic Life Insurance
Paid vacation, sick days, new child leave, and holidays
Paid Family Bonding Time and Adoption Assistance
Additional perks include :
Free room nights after 90 days, discounted and friends & family room rates immediately
Tuition reimbursement
Free meal during the workday
Employee Stock Purchase Plan
Discounts at various retailers
Growth potential locally and throughout the country
Hyatt is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Qualifications :
A true desire to satisfy the needs of others in a fast-paced environment
Refined verbal and written communication skills
Experience and thorough understanding of hotel Front Office operations preferred
Availability to work any day of the week during mornings, afternoons, or evenings
Primary Location : US-DC-Washington
Organization : Grand Hyatt Washington
Pay Basis : Hourly
Job Level : Full-time
Job : Front Office
Req ID : WAS007608
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
Salary : $21
