What are the responsibilities and job description for the Room Attendant position at Hyatt?
Reports To: Head Housekeeper
Requirements:
Annual performance evaluations are subjected to contributions of measurable value to hotel metrics and goals.
This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.
Requirements:
- Carrying or lifting items weighing up to 50 pounds
- Pulling and pushing up to 150 pounds
- Frequent standing up and moving
- Frequently bending, stooping, and kneeling
- Willing to work on weekends, and/or holidays.
- To clean guest rooms and suites in a timely and thorough manner.
- Demonstrate attention to detail exhibit cooperation to work as team.
- May assist with other duties as assigned.
- Clean guest rooms and public area in a timely and thorough manner.
- Clean and service assigned rooms according to standards and procedures. This includes making beds, dusting, vacuuming, cleaning, and sanitizing, removing trash, etc.
- Replenish guest rooms and baths with amenities, supplies, linen and terry in accordance to hotel standards.
- Notify supervisor when service is complete.
- Report to supervisor for repairs or unsafe condition or deficiencies in the rooms.
- May regularly assist with deep cleaning projects.
- Ensure all chemicals are labeled.
- Be able to work as laundry attendant if required.
- Report, turn in, and/or log all lost and found items according to procedures.
- Ensure safe working environment when working with cleaning chemicals.
- Assist with laundry and restocking carts.
- Monitor and control supplies, amenities, and minimize waste within all areas of housekeeping.
- Ensure proper appearance of all areas of the hotel.
- Required to check in and out with your MOD at the beginning and end of your shift.
- Notify supervisor of any guest complaints.
- Promote teamwork and quality service through daily communication and coordination with other departments.
- Communication skills
- Customer service skills
- Well-groomed and professional appearance
- Self-motivated
- Good team player
- Detail oriented
Annual performance evaluations are subjected to contributions of measurable value to hotel metrics and goals.
This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.
