What are the responsibilities and job description for the Sales Manager OEM position at Hyatt?
The Sales Manager is responsible for attainment of assigned goals tied to the overall performance of the hotel. The individual will be responsible for effectively soliciting and securing new accounts. The Sales Manager will work in conjunction with the Director of Sales to achieve the hotel’s revenue and market share goals for one or more properties. The focus of sales may vary based on the respective property the associate is assigned to (i.e. Leisure, Business Travel, Group, SMERF). Management-level associates are expected to work as much of each workday as is necessary to complete their job responsibilities; for OEM associates, overtime does apply and is calculated accordingly.
Qualifications
Application deadline for Colorado positions:
This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.
Qualifications
- High School diploma or equivalent required; previous Hotel Sales experience preferred.
- Must have a valid driver’s license for the applicable state.
- Must possess developed verbal and written communication skills to frequently negotiate, convince, sell and influence other managerial personnel, hotel guest(s) and/or corporate clients.
- Experience with professional selling skills desired: opening, probing, supporting, closing
- Must be proficient in general computer knowledge especially Microsoft Office products
- Must be able to work independently and simultaneously manage multiple tasks; strong organization and presentation skills
- Effectively attain assigned sales and revenue goals, as well as solicitation call goals.
- Proactively conduct solicitation calls, conduct sales tours, and entertain clients specific to Leisure, SMERF, Business Travel (BT) and/or Groups, as applicable by property.
- Grow existing relationships with assigned accounts specific to Leisure, SMERF, Business Travel (BT), and/or Groups, as applicable by property.
- Monitor and evaluate trends within your market segment.
- Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
- Adheres to Aimbridge Hospitality’s established regulations, company standards, sales standards and sales metrics related.
- Develop a full working knowledge of the operations and policies of the hotel and applicable departments.
- Maintain strong visibility in local community and industry organizations, as applicable.
- May assist in implementing and/or participating in special promotions relating to direct sales segments i.e. sales blitzes, etc.
- Attend daily/weekly/monthly meetings and any other functions required by management.
- Perform any other duties as requested by the General Manager or Director of Sales.
- Access to back of house areas of the hotel and sensitive information
- Interact and occasionally have unsupervised contact with guests and/or colleagues
- Access and control to sensitive areas in the hotel premises, including the Hotel Safe, Master Keys and/or guestrooms, Storage/Liquor Room, and secured file cabinets
- Drive safely on behalf of the company for business reasons
- Maintain a high level of trust and responsibility
- Represent the company with certain level of reputation and good character as well as exercise sound judgement
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- Medical, Dental, and Vision Coverage
- Short-Term and Long-Term Disability Income
- Term Life and AD&D Insurance
- Paid Time Off
- Employee Assistance Program
- 401k Retirement Plan
Application deadline for Colorado positions:
This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.
