What are the responsibilities and job description for the Front of House (FOH) position at Hyde Park Hospitality?
Job Description
Job Description
Front of House (FOH)
Summary / Objective :
As a representative for our company, you will serve as a host / hostess to customers, you will be the frontline for customer service. You will serve as a host / hostess to customers and support kitchen staff by accommodating any special needs of guests. As a part of the team, you will inspect dining room serving stations and tables for cleanliness and neatness, restock supplies, set tables, buss tables, take orders, prepare beverages and expedite orders if / when needed.
Pay Rate : $20.00 per hour
Schedule : Monday-Friday
Essential Functions
- Accommodates any special needs of the guests.
- Inspects dining room service stations for neatness / cleanliness, restocks food and condiment stations while avoiding contamination.
- May prepare beverages and expedite food orders.
- Monitors the number of guests entering / exiting the café.
- Stock / Re-stock utensils, plates, glasses and anything needed in the service area.
- Uses carts to transport utensils, glassware, plates, and food.
- Acts as a host / hostess for guests
- Restocks food on designated stations and condiment stations while avoiding contamination.
- Follows safety and sanitation procedures with all guidelines from OSHA, Department of Public Health and Risk Management.
- Keep any required logs updated and with accurate information
- Polish Silverware prior to placing in holders
- Count Plates / Bowls prior to service and at the end, and record these numbers in designated Plate Count Sheet
- Charge and place batteries for badge reader for each service
- Deep clean designated equipment on designated days
- Label product when placing in Walk ins and / or storage area
- Knowledge and utilization of FIFO
- Keep track of Food Waste and always avoid this
- Clean and lock front coolers at the end of the day
- Check Food cards for accuracy on ingredients, allergens, etc.
- Other duties as assigned by management
- NOTE : Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks which are illustrative ONLY, and is not a comprehensive listing of all functions and tasks performed or assigned by this position.
Knowledge and Skills
Education and Work Experience
Work Environment
The work environment for Front of House includes the following large kitchen environment elements and exposures.
Requirements
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Items weighing over 40 lbs. must be carried by two people.
Under the Americans with Disabilities Act reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
ABOUT THE COMPANY
Hyde Park Hospitality (HPH) is a young—but dynamic and fast-growing—company built on deep roots in the food business. HPH earned Crain’s Fast 50 Award in 2023 for being one (ranked 24th) of the fifty fastest growing businesses in the Chicago-area! We provide services ranging from airport concessions, management staffing, brand licensing, to contracted food and facilities management. With a 75% diverse senior management team, HPH values diversity and welcomes everyone with necessary qualifications and experience, regardless of race, gender, sexual orientation, age, disability, veteran status, and any other protected status, to apply. Learn more about us at hph-us.com.
Salary : $20
