What are the responsibilities and job description for the Concierge - Luxury Retail position at HYDE PARK JEWELERS?
About us
HYDE PARK JEWELERS is a independent luxury retailer in fine Swiss timepieces, diamond and designer jewelry brands in Scottsdale AZ. We are innovative and our goal is to is to deliver an exception client experience.
Our work environment includes:
- Luxury Retail environment
- Safe work environment
- On-the-job training
**Job Summary:**
We are seeking a dedicated Concierge to join our team. The ideal candidate will have a background in hospitality, possess excellent guest service skills, and be proficient in managing various tasks efficiently.
**Responsibilities:**
- Greet guests and visitors warmly, providing exceptional customer service
- Assist guests with inquiries and repairs
- Manage guests repairs efficiently
- Handle phone calls and emails professionally, directing inquiries to the appropriate department
- Coordinate with other departments to fulfill guest requests promptly
**Qualifications:**
- Previous experience in a luxury retail environment is preferred
- Strong communication skills
- Proficient in front desk operations and phone etiquette
- Excellent time management and organizational abilities
- Ability to work effectively in a fast-paced environment
This position offers an exciting opportunity for individuals passionate about delivering exceptional guest experiences in a dynamic luxury retail environment.
Job Type: Full-time
Pay: From $22.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Schedule:
- Day shift
- Evening shift
- Rotating weekends
Ability to Commute:
- Scottsdale, AZ 85251 (Required)
Work Location: In person
Salary : $22