What are the responsibilities and job description for the Office Clerk DIV193 position at Hyder Property Management Professionals CRPM?
Hyder Property Management Professionals is seeking an Office Clerk to assist at an affordable housing (Tax Credit, PBV) community in the nearby area.
The Office Clerk position is to assist the Manager or Assistant Manager in the office with the operations of the housing project in accordance with the policies and procedures prescribed by the Owner, the Governing Agency, Management Agent and Fair Housing Laws.
In order to qualify for this position an employee:
- Must be competent in basic computer skills, typing, spelling, telephone techniques and basic mathematics.
- Must be able to follow the Injury and Illness Prevention Plan, and have the ability to read all safety and warning labels and follow written and verbal instructions.
- Must have the specific ability to follow & give technical instructions.
- Must be competent in filing and other office procedures.
- Must be professional and friendly, willing to work with people in a daily basis, follow instructions, and learn quickly.
The Employee will be expected to:
- Become proficient in the operation of the property computer, scanner, copier, calculator and any other office machines as necessary.
- Adhere to office schedule as approved by supervisor and according to the needs of the property.
- Present a professional appearance, dressing according to business etiquette.
- Assist the Manager in qualifying applicants and leasing units in compliance with the appropriate agency.
- Attain a working knowledge of the software that is needed while assisting the Manager.
The Employee’s responsibilities will include but are not limited to the following:
- Assist in implementation of the Management Plan, Affirmative Fair Housing Marketing Plans, Agency and Company policies and the Manager’s Handbook provided by employer.
- Helping provide residents with their interim and annual recertification paperwork along with conducting recertification interviews assuring all paperwork is done on time and in accordance with Agency requirements.
- Perform and report all business and transactions to the Corporate Office on a timely basis in accordance with the Manager’s Handbook and monthly Site Manager Calendar.
- Proper preparation and submission in a timely manner of timecards, corporate reporting and required property reports as stated in the Monthly Site Calendar and Manager’s Handbook.
- Establishing good resident relation policies and adhering to housing assignment procedures. Promoting harmonious relationships among residents, housing personnel, and persons of neighboring communities.
- The employee must have good “people skills” in order to deal with the public in an efficient and courteous manner. The clerk will represent the front line in meeting the public and in dealing with tenant complaints.
- The position requires a great deal of personal contact with other people and agencies. Manager must maintain good working relations with the local police and fire departments, governing officials, any other community resources that are programmed and designed to assist the residents as well as owners, vendors and other employees.
- Being available to assist in any means necessary, for all file audits and physical inspections by Government Agencies or the Management Company.
- Keep proper documentation of resident files, incident reports, and other events related to the property.
- This position does not include showing apartments, inspecting units, maintenance work or any activity outside of the office.
In some instances the employee will:
- Must have the flexibility to follow through on the handling of said emergencies in accordance with the Crisis Management Procedure.
- Perform such duties as may be requested from time to time by their Supervisor or other corporate personnel.
This position will manage 176 units.
Job Type: Full-time
Pay: $21.00 per hour
Benefits:
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
Work Location: In person
Salary : $21