Compliance Specialist

SUMMARY: Administers aspects of various compliance programs, maintains compliance databases, and provides compliance reporting. Provides software training and online technical support to various properties as needed in the software.

DUTIES AND RESPONSIBILITIES:

· Collects and reviews all necessary documents for new properties that will be incorporated into the software

· Notifies others of any database issues, updates, or changes.

· Responds to inquiries and requests promptly, stays current with e-mail and voicemail, and assists with coverage when team members are absent.

· Performs monthly operational, compliance, and accounting corrections

· Prepares and deploys management training.

· Performs major and minor technical support of management software which includes support/repair and troubleshooting

· Performs other related duties as assigned by management.

· Implementing Budget changes for the properties.

QUALIFICATIONS:

· Two to three years related business experience or equivalent.

· Associate’s degree (A.A.) or equivalent preferred.

· Commitment to excellence and high standards

· Excellent written and oral communication skills

· Strong organizational, problem-solving, and analytical skills

· Ability to manage priorities and workflow

· Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm

· Acute attention to detail

· Excellent customer service skills

· Ability to deal effectively with a variety of individuals at all organizational levels.

· Ability to communicate professionally and effectively in person, on the phone, electronically, or through other means to individuals and groups

· Proficient on YARDI Voyager, Microsoft Office, Google Docs and sharing Google Docs

COMPETENCIES:

· Analytical--Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures.

· Design--Generates creative solutions; Translates concepts and information into images; Uses feedback to modify designs; Applies design principles; Demonstrates attention to detail.

· Problem Solving--Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

· Project Management--Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities.

· Technical Skills--Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.

· Customer Service--Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.

· Interpersonal Skills--Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.

· Oral Communication--Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.

· Written Communication--Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.

· Teamwork--Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.

This position is temporary. Position will only manage compliance for near by Windsor properties. Total units 184. Properties are Tax Credit & Affordable Housing.

Job Type: Full-time

Pay: $25.00 - $30.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Parental leave
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person

Salary : $25 - $30