What are the responsibilities and job description for the Account Manager position at Hydraquip, Inc.?
Hydraquip is looking for a candidate who wants to take the next step in their technical career to join our 100% employee owned company. Hydraquip is a fluid power distributor for over 40 world class brands of products as well as a provider of value added solutions to customers including pump/motor assemblies, mobile valve assemblies, hose kits, repair, hydraulic power units and electrohydraulic solutions. With offices in Houston, San Antonio, Dallas, Tulsa, Denver and Lafayette, Hydraquip has a broad footprint with many opportunities for growth within the company.
The Account Manager is responsible for fluid power and automation sales in the Little Rock region to retain and develop current customers as well as secure new customers.
Specific responsibilities may include:
- Technical expertise for clients to assist with design in fluid power and automation systems, tailoring solutions and products to meet customer-specific needs.
- Cultivate and expand relationships with original equipment manufacturer (OEM) customers to drive sales and foster long-term partnerships.
- Manage customer relationships with multiple stakedholders including engineering, purchasing, operations and upper level management. Look for ways Hydraquip can create value for customers via custom subassemblies and system expertise to drive customer loyalty.
- Conduct comprehensive client engagements, including scheduled calls and meetings, to understand client needs and opportunities.
- Proactively seek out new business opportunities and grow revenue in the region through effective cold calling and networking.
- Update client interactions and progress through our Customer Relationship Management (CRM) system in accordance with company practices.
- Maintain accurate and detailed records for all clients within your territory.
- Develop and present tailored sales forecasts and strategic business plans.
- Advocate and sell a variety of service programs, including system repairs, inspections, and maintenance solutions.
- Analyze market trends and customer feedback to sustain a competitive edge and adjust strategies as necessary.
- Ensure customer satisfaction across all services and solutions offered.
- Respond promptly to all internal requests for information and adhere to company reporting requirements.
- Collaborate with sales management to develop essential sales documentation and tools to support achieving business objectives.
- Participate in the organization's continuous improvement efforts and adhere to ISO 9001 standards by supporting the Quality Policy, procedures, and meeting Quality Management System objectives.
- Other duties as assigned.
Requirements
EDUCATION AND TRAINING
- Bachelor's degree or higher in Engineering or Industrial Distribution is preferred.
- Certified Fluid Power Specialist is a plus.
- Other technical certifications or degrees may be considered.
EXPERIENCE
- Experience as described below may be accepted in lieu of education.
- Six to nine years of experience in sales or technical support.
- Previous experience in hydraulic, electrical, mechanical, or automotive repair is strongly preferred.
- Education as described above may be accepted in lieu of experience.
- Experience working in an ISO 9001 environment is considered a plus.
KNOWLEDGE AND SKILLS
- Strong selling skills.
- Good personal motivation.
- Good communication skills.
- Good, safe work habits.
- An exceptional working knowledge of hydraulic and/or hydrostatic components, lube systems, fluid conveyance, equipment operations, and mechanical functions.
- Basic marketing understanding.
Benefits
We offer a competitive salary and benefits package, including medical, dental, vision, life and disability insurance, and 401(k) plans with company match. A unique benefit SIT offers as part of Employee Owned Holdings, Inc. is an employee stock ownership plan.
What is an ESOP?
ESOP is a special retirement program that allows employees to own stock in the company. When you join EOHI, you automatically begin investing in your future (without having to purchase shares). We are a high growth company committed to training our employee owners to develop their skills and advance in their careers.
- Studies also show that retirement account balances for ESOP companies are 2.5 times higher.
- ESOP companies grow 2.5 times faster than those companies without employee ownership.
- Research shows employee owned companies are superior in performance, employee benefits and employee morale because everyone is working towards a common goal.