Director of Rental Service Sales and Operations

PRINCIPLE DUTIES AND RESPONSIBILITIES (ESSENTIAL FUNCTIONS)

• Drive our organization towards exceeding sales and profit targets worldwide.
• Monitor and manage the sales and customer service function to ensure customer satisfaction andtimely delivery of our product.
• Develop and align the field sales force to meet the changing needs of the American HT ServicesBusiness in USA markets. Reallocate resources as necessary to meet market requirements andopportunities.
• Identify target/key markets and customers and ensure that markets receive adequate salescoverage.
• Actively manage and develop the distribution channel. Bring products to market through class ‘A'distributors and retire distributors that underperform or do not fit our business model or needs.Rationalize the distributor base on an ongoing basis.
• Implement and utilize sales reporting and information management tools to provide accurate andtimely feedback and use this information to take preemptive action within the authority of theposition or make recommendations to senior management.
• Work closely with the leadership team to prepare and execute the Annual Operating Plan andgrowth plan.
• Achieve a thorough knowledge of our products, markets, and competitors. Utilize this knowledgeto identify product and market opportunities to build revenue and profits.
• Develop and implement sales strategies and tactics to support Hydraulic Technologies' financialobjectives. Synchronize and coordinate efforts with key peers.
• Maintain close contact with customers to maintain excellent customer relations and develop afirst-hand feel for the business. Leverage these relationships to stay ahead of the market.
• Keep abreast of competitor's activities (pricing policies, promotions, expansion, etc.), thebusiness climate, and economic events to take preemptive action to increase market share,revenue, and/or profitability.
• Create an organizational environment that promotes employee participation, accountability,teamwork, and the philosophy of continuous improvement in order to improve efficiency andproductivity.
• Select, train, motivate, direct, and develop staff (including the outside sales force) to ensureeffective operations, personal development, and succession planning.
• Work closely with key peers to facilitate improvement to, and continuity of, operations.
• Model and promote the HT Values to create an environment that mobilizes empowered people toachieve business objectives.
• Frequent travel, including international, to customers and other Hydraulic Technologies locations.
• Manage inventory levels to ensure that purchased material plans support market/customer(forecast and actual) requirements.
• Responsible for all of the service production operations.
• Responsible for engineering and for overall maintenance of the facilities for service
• Work with Information Services to evaluate information displayed in the manufacturing databaseto ensure that the system is responding to input properly and supplying accurate information forplanning and scheduling purposes. Utilize other tools as appropriate (ie: forecasting tools, etc.).
• With departmental staff, develop goals, objectives, training programs, material managementsystem enhancements, and measurements that support the Business Unit and Division strategicdirection, annual operating plans, and budget requirements.
• Provide support for evaluation of inventory information, correct deficiencies, identify datarequirements, and work with product management to assist them in developing/achievingacceptable inventory goals that are consistent with the Business Unit and Division goals andobjectives.
• Assist sales and product management in determining our capacity to meet special demands andsuggest alternatives that will best meet delivery and availability requirements.
• Develop and compile information used in determining long range capacity requirements/inventorylevels for operation planning in support of sales dollar forecast and inventory strategy.
• Work proactively with product management to determine short and medium range productrequirements to ensure that priorities are established to meet customer requirements.
• Manage warehousing functions to ensure inventory accuracy, neatness, and rapid processing ofcustomer orders.
• Manage logistics function to ensure the lowest possible cost, import/export compliance, andrapid/accurate delivery of product to the customer.
• Drive continuous improvement activities in all facets of the operation to reduce costs and improveoperational efficiencies.
• Select, train, motivate, direct, and develop staff to ensure effective operations, personneldevelopment, and succession planning. Actively manage employee performance.

EDUCATION AND EXPERIENCE

• At least 10 years of field sales experience selling engineered products through industrialdistribution and to OEM's globally via direct/indirect sales force.
• At least 5 years' experience managing and directing professional sales and operations groups.
• Direct experience with hydraulic medium and high force tools and equipment is preferred.
• Hands-on experience with pricing, incentive plan design, channel development/management,team development and upgrading is essential.
• Must have a strong track record in the petrochemical service business.
• Must present a polished and professional appearance and be able to communicate effectively atall levels both internally (key peers, marketing and sales personnel, operations, and groupmanagement) as well as externally (customers, end users, and governing authorities).

About the Benefits:

• Competitive Pay and Bonus Structures.
• Medical, Dental, Vision Plans.
• Life Insurance.
• Retirement Savings Plans with Company Contributions.
• Competitive Vacation and Floating Holiday Days Off.
• Full-Time Opportunities with Benefits.
• Professional Development Programs.
• Tuition Reimbursement Program.
• Parental Leave and Adoption Support.