What are the responsibilities and job description for the Field Service Specialist - Specialty Chemicals position at Hydrite?
WHO WE ARE
We are a company where people matter.
We are family driven.
We are financially strong.
And we are looking for problem-solvers to join our growing team.
OPPORTUNITY
Technical Services Specialist - Specialty Solutions
The primary purpose of this position is to provide technical service support for ethanol and industrial applications for new and existing business. This includes troubleshooting, problem solving and field testing of new products, application ideas and equipment. In addition, this individual will help support the corporate concept of total customer satisfaction as a way of life.
Primary responsibilities include:
- Maintain chemical business at current accounts
- Help to close business where opportunities have been uncovered by sales reps.
- Install and maintain feed systems such as metering pumps, transfer pumps, and polymer dilution systems
- Be proactive in identifying leads, qualifying them, and closing opportunities under the direction of the local account manager that will enhance Hydrite's long-term market viability
- Survey plants, utilize the various tools available to determine best-in-class solutions and offer unique chemical programs for our customers
- Effectively manage time and territory to maximize productive activities
- Write timely chemical treatment proposals and service reports
- Proper care and use of all company property
- Inventory management and utilization of Hydrite tools to include PowerBI and salesforce.
- Maintain chemical sample supplies and equipment required to service accounts
- Provide field assistance to the Hydrite Chemical Co sales organization
REPORTING STRUCTURE
- This position reports to the Regional Sales Manager – Specialty Solutions.
PREFERRED EXPERIENCE
- 2-year technical degree preferred, but not required
- Minimum of 3-5 years work experience with mechanical attitude required
- 1-3 years of sales and/or field experience is desired
- Technically competent in chemical treatment applications
- Must possess strong problem solving, troubleshooting and "people" skills
- Must have communication and interpersonal skills, along with the ability to read, write, and speak English
- Must possess a valid driver's license with an acceptable driving record
PHYSICAL REQUIREMENTS
- Ability to travel frequently with overnight stays as much as three nights per week.
- Driving and riding in auto or aircraft 2-5 hours at a time.
- Standing for extended periods of 3-4 hours.
- 12-16 hour workdays may be required as a result of travel / customer requirements.
- Ability to lift 25-40 pounds and carry for 10 feet.
- Ability to climb stairs, turn, twist, bend, stoop and reach.
BENEFITS
Benefits and perks include 401k and profit sharing, medical/dental/vision/life insurance, paid time off, tuition reimbursement, adoption assistance, legal services insurance, scholarship awards for children of employees, summer picnic, community giving events, free family wellness coaching including nutritionist and fitness coach.
WHY HYDRITE?
Watch this Why Hydrite video to find out: https://vimeo.com/201673899
WANT TO STAY CONNECTED? FIND US ON SOCIAL MEDIA
- LinkedIn: linkedin.com/company/hydrite-chemical-co-
- Facebook: facebook.com/hydrite
- YouTube:https://www.youtube.com/watch?v=Bs_493NR8RI
Learn more about Hydrite on our website: www.hydrite.com/careers
Privacy Notice for California Residents: https://www.hydrite.com/Legal/Privacy-Notice-for-Employees.htm
