What are the responsibilities and job description for the Account Manager - Public Sector position at Hyland Software, Inc.?
Overview
The Account Manager is responsible for generating revenue and attaining their quota by selling the company's software and services to new customers in a designated territory or industry.
What you will be doing
- Develop a comprehensive sales plan to meet/exceed established quota
- Research and identify target customers
- Prospect and develop business relationships with potential customers
- Leverage knowledge and experience to educate potential customers on the benefits of the company’s solution
- Record all customer account information in the CRM, including opportunities, commitments, significant conversations, customer visits or sales calls
- Support sales solution engineers in the development and presentation of software demonstrations to potential customers
- Provide information and support the Request for Proposal (RFP) process
- Ensure effective transition of new prospects/end-users from pre-sale process to implementation; remain actively involved in process
- Develop and communicate accurate sales forecasting on a real-time basis
- Develop and maintain pipeline
- Evaluate new lead prospects generated by sales associates and qualify as genuine sales opportunities, as appropriate
- Actively contribute ideas to improve sales process and overall growth and quality of the sales team
- Continue to grow knowledge and awareness of best practices and market trends
What will make you successful
- Associate's Degree or equivalent experience
- Experience in sales
- Microsoft Windows and Office proficient
- Demonstrated ability to establish rapport and gain the trust of others
- Strong at gaining consensus across multiple departments and leadership levels
- Strong oral and written communications skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact
- Highly organized and experienced at successfully multi-tasking
- Self-motivated with the ability to manage work to completion with minimal oversight
- Strong collaboration skills, applied successfully within team as well as with other areas
- Up to 50% travel time required
- Or an equivalent combination of education and experience sufficient to successfully perform the principal duties of the job
