What are the responsibilities and job description for the Business Intelligence Analyst 2 position at Hyland Software, Inc.?
Overview
The Business Intelligence Analyst is responsible for understanding business/department needs and goals and creating data-driven analysis and insight to support management decisions.
What you will be doing
- Provide data and reporting for analyses on relating to business needs gathered from key internal business stakeholders.
- Create and analyze monthly executive management reports
- Query data warehouses and create standard ad hoc reports for end users using spreadsheets, macros, and reporting writing tools
- Provide end user training. Provide training and guidance on how to interpret and apply data
- Perform and analyze data integrity audits
- Collaborate with key stakeholders to determine requirements and participate projects that generated required intelligence with general oversight
- Assist with training new analysts on internal processes, data warehouse use, reporting and data infrastructure
- Administer reporting portal including page design, security, report libraries, and content additions, revisions and deletions
- Comply with all corporate and departmental privacy and data security policies and practices, including but not limited to, Hyland’s Information Systems Security Policy
What will make you successful
- Bachelor’s Degree
- Experience as a Data Analyst
- Good Microsoft Excel skills
- Microsoft Windows and Office Proficient
- Fluency in English language (reading, written and spoken)
- Good oral and written communication skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact
- Good organizational, multi-tasking, time management skills, critical thinking and problem solving skills
- Good collaboration skills, applied successfully within team as well as other areas
- Good attention to detail, facilitation and project management skills
- Good ability to summarize large quantities of information into actionable insight
- Self-motivated with the ability to complete projects in a timely manner
- Good ability to thrive in a fast paced, deadline driven environment
- Good ability to influence, motivate and mobilize team members and business partners
- Good ability to handle sensitive information with discretion and tact
- Good ability to establish rapport and gain the trust of others; effective at gaining consensus
- Good ability to work independently and in a team environment
- Good knowledge of systems administration
- Good knowledge of reporting tools
- Good knowledge of data warehousing technologies and SQL server
- Up to 5% travel time required
- Or an equivalent combination of education and experience sufficient to successfully perform the principle duties of the job
Welcome to #HylandLife
Since 1991, it has been Hyland’s mission to help our employees, customers and partners exceed their potential with our industry-leading content services platform. Our employees exude a contagious energy and are passionate about what they do – whether it’s helping customers succeed, raising up their fellow Hylanders, or engaging in the communities where they live and work.
The #HylandLife hashtag encompasses our employee-centric culture. Our employees live our culture day in and day out by bringing their best self to work. Hyland supports them to do just that through career development resources, wellbeing programs and innovation practices. We thrive on diverse viewpoints and new ideas and believe that a positive, inclusive workplace is imperative to sustainable success.
As we’ve grown to a company of nearly 4,000 strong, we have the opportunity to make a significant impact on our communities. We strongly support employee initiatives and align our giving campaigns and programs to organizations that are important to them.
We are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, gender identity, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.
