What are the responsibilities and job description for the Account Manager position at Hyland Software?
Account Manager
Job ID
2025-12167
of Openings
Job Locations
Remote - U.S.
Category
Sales
Overview
The Account Manager is responsible for developing and maintaining relationships with new and existing customers or partners with the objective of consistently meeting or exceeding assigned sales goal.
What you will be doing
Develop a sales plan to meet or exceed quota for assigned low risk, low impact existing or potential customers or partners
- Accurately represent and communicate sales forecasting on a real-time basis
- Initiate contact with customers on a regular basis to develop and maintain business relationships; leverage marketing campaigns to generate leads
- Respond to non-technical customer inquiries, such as module information, pricing, maintenance and billing questions
- Work with other team members on accounts; ensure proper and timely resolution of issues escalated from assigned accounts
- Record all customer account information in the CRM, including opportunities, commitments, meaningful conversations, or sales calls
- Grow knowledge and awareness of best practices and market trends; develop understanding of the business and technical needs of customers
- Engage company specialist and support resources as needed to advance opportunities
- Attend and contribute to customer and industry events as necessary
- Comply with all corporate and departmental privacy and data security policies and practices, including but not limited to, Hyland's Information Systems Security Policy
What will make you successful
Based on individual states' employment laws, the following details are to comply with the relevant salary posting requirements : base salary range of $75,200-$112,800 and eligible for benefits
Salary : $75,200 - $112,800
