What are the responsibilities and job description for the Insurance Program Marketing Assistant position at Hylant?
The Opportunity:
The Program Marketing Assistant is responsible for supporting the Small Commercial Program Managers and Client Executives by providing excellent service and deliverables to internal and external clients in accordance with Hylant standards. This enables continuous growth and development of insurance knowledge and professionalism to the highest level possible.
In This Role You Will Execute On:
- Develop expertise in effectively navigating and quoting through carriers’ online platforms.
- Build and maintain strong partnerships with Hylant carrier partner underwriters.
- Acquire in-depth knowledge of the property and casualty franchise space while demonstrating the ability to grow and expand expertise beyond this area.
- Master and execute servicing and processing tasks, such as issuance of certificates of insurance, auto ID cards, and other service-related tasks within the agency management system (Applied EPIC).
- Understand and use Applied EPIC naming conventions and activities.
- Provide prompt, accurate and thoughtful service to clients by consistently responding to internal and external client inquiries, ideally within one day of receipt.
In This Role You'll Need:
- Bachelor’s degree in business, insurance, risk management, or similar field of study; or equivalent combination of education and work experience may be considered.
- One (1) or more years of insurance client service experience preferred, not required.
- Active Property & Casualty License or ability to obtain within the first 60 days of employment.
- Excellent attention to detail, positive attitude, ability to communicate clearly.
- Experience with Microsoft Office Suite and ability to execute on said products.
- Ability to plan, prioritize, and organize work to meet or exceed deadline expectations.
- Demonstrated adaptability and strong capacity to learn quickly while embracing constructive feedback.
Why Hylant?
A multi-year recipient of Best Places to Work in Insurance, Hylant is a full-service insurance brokerage with over 20 offices in eight states. And since the founding of our family-owned business over 85 years ago, we made a promise to strengthen and protect the businesses, employees and communities of our client family by embracing them as our own. We’re more than an insurance brokerage firm and you’re more than a client, employee or neighbor. You’re family. And that’s just the way we treat you.
Hylant is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to race, marital status, sex, age, color, religion, national origin, Veteran status, disability or any other characteristic protected by law. If you have a disability or special need that requires accommodation, please let us know. Hylant participates in E-Verify.
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