What are the responsibilities and job description for the Program Assistant position at Hylant?
The Opportunity:
The Program Assistant provides support to the Hylant Administrative Services (HAS) state sales managers and underwriting team for the assigned program while continuing to grow and develop insurance and underwriting knowledge. The position also supports management and coworkers with projects through leadership, teamwork, training, and implementation. This position may provide an avenue for joining the underwriting team as part of career progression.
In This Role You Will Execute On:
Assist Underwriting with:
- Creating of new and renewal applications and data entry to process assigned submissions in a timely fashion.
- Ensuring applications are complete and thoroughly documented on assigned accounts
- Creation of loss runs or other reports.
- Binding and invoicing new and renewal accounts.
- Policy issuance quality analysis processes.
- Processing cancellations, non-renewals, reinstatement, endorsements, and audits.
In This Role You Will Need:
- High School diploma and two years of administrative support experience. Experience in the insurance industry highly preferred.
- Attention to Detail: Maintain consistently accurate work. Does not let important details slip through the cracks. Is able to read between the lines and ensure all duties are fulfilled accurately and efficiently.
- Communication: strong written and verbal communication skills (including e-mail).
- Coachable: Follow directions and demonstrate accountability to support professional growth.
- Organization / Prioritization: Demonstrate strong organizational skills to manage peaks in workloads, day-to-day responsibilities within set deadlines.
- Strong work ethic: Demonstrated by desire to succeed and complete tasks while effectively managing competing priorities and obstacles.
- Team Player: Natural inclination to collaborate, share knowledge, problem solve as part of a team.
- Flexibility and Adaptability: Able to learn new concepts and accept new challenges to grow into new responsibilities. Adjusts quickly with changing priorities and conditions.
- Honesty/integrity: does not cut corners ethically, does what is right, not just what is easy or expedient.
- Initiative: Identifying what needs to be done and doing it before being asked or before the situation requires it.
- Resourceful: Finds innovative ways to overcome obstacles or solve problems. Also finds ways to deal with unforeseen challenging situations using resources that are readily available.
A multi-year recipient of Best Places to Work in Insurance, Hylant is a full-service insurance brokerage with over 20 offices in eight states. And since the founding of our family-owned business 90 years ago, we made a promise to strengthen and protect the businesses, employees and communities of our client family by embracing them as our own. We’re more than an insurance brokerage firm and you’re more than a client, employee or neighbor. You’re family. And that’s just the way we treat you.
Hylant is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to race, marital status, sex, age, color, religion, national origin, Veteran status, disability or any other characteristic protected by law. If you have a disability or special need that requires accommodation, please let us know. Hylant participates in E-Verify.