Medical Receptionist/Front Desk

Overview
Hylo Urgent Care is a privately and locally owned company and we are continuing to grow! We are seeking a dedicated and organized Medical Receptionist to join our healthcare team. The ideal candidate will be the first point of contact for patients, providing exceptional service while managing administrative tasks in a fast-paced medical environment. This role requires a strong understanding of medical terminology, insurance and scheduling, as well as the ability to communicate effectively with patients and staff.

Hours:

• Monday-Saturday 9:00 AM-8:00 PM
• Sunday 12:00 PM-8:00 PM

Locations:

• East office-5838 E Central Ave, Wichita, Ks. 67208
• West office-4722 W Kellogg Dr, Wichita, Ks. 67209
• Maize office-3560 N Maize Rd. Suite 106, Wichita, Ks. 67205

Duties

• Greet patients and visitors in a friendly and professional manner.
• Manage patient check-in and check-out processes efficiently.
• Schedule and confirm appointments using medical scheduling software.
• Maintain accurate patient records, including filing and updating information in electronic health records (EHR) systems.
• Handle insurance verification and assist patients with any inquiries regarding their coverage.
• Process and collect patient payments and manage billing inquiries.
• Communicate effectively with clinical office staff to coordinate patient care.
• Provide information about procedures to patients as needed.
• Gather patients' information and document accurately in the chart.
• Adhere to HIPPA, OSHA and State guidelines while conducting care.
• Assist with administrative tasks such as answering phones, responding to emails, faxing documents, and managing office supplies.
• Keep office supplies stocked, organized and add items to the inventory order list.

Skills

• Strong customer service skills with a focus on patient service.
• Familiarity with medical terminology and experience in a medical clinic setting is preferred.
• Proficiency in medical scheduling software; experience with Experity is a plus.
• Bilingual abilities are highly desirable to enhance communication with diverse patient populations.
• Excellent organizational skills and attention to detail for accurate record keeping.
• Ability to multitask effectively in a busy environment while maintaining professionalism.
• Strong interpersonal skills to foster positive relationships with patients and healthcare team members.

Hylo Urgent Care strives to provide high quality, compassionate patient care in a warm, welcoming environment. If you are passionate about providing excellent patient care and have the necessary skills, we encourage you to apply for this rewarding opportunity as a Medical Receptionist. We are excited to meet you!

Job Types: Full-time, Part-time

Pay: From $15.50 per hour

Expected hours: 30 – 40 per week

Benefits:

• Employee discount
• Paid time off

Medical Specialty:

• Urgent Care

Schedule:

• 10 hour shift
• 12 hour shift
• Monday to Friday
• Rotating weekends

Experience:

• medical office/front office: 1 year (Preferred)

Language:

• Spanish (Preferred)

Ability to Commute:

• Wichita, KS 67209 (Required)

Ability to Relocate:

• Wichita, KS 67209: Relocate before starting work (Required)

Work Location: In person

Salary : $16