What are the responsibilities and job description for the Entry Level Customer Service Rep position at Hype Tier?
Job Description
Job Description
Company Description
About Us :
Chats Cloud Cover is more than just a call center—we are your trusted partner in delivering exceptional customer experiences. As a bespoke call center, we specialize in providing tailored communication solutions that are as unique as your business. Our mission is to elevate every interaction, ensuring that your customers feel valued, heard, and connected with your brand.
Job Description
We are seeking an enthusiastic Entry Level Customer Service Rep to join our team in Santa Ana, CA. This role involves assisting customers with inquiries, resolving issues, and providing support to ensure customer satisfaction. This is a fantastic opportunity to grow your career in customer service with a supportive and professional team.
Salary : $17.50 - $26.00 per hour
Key Responsibilities :
- Respond to customer inquiries via phone, email, and chat, ensuring timely and accurate assistance.
- Provide information about our products and services, addressing customer concerns effectively.
- Assist with account setup, troubleshooting, and billing inquiries.
- Maintain accurate and detailed records of customer interactions in our CRM system.
- Collaborate with team members to resolve complex issues and improve service processes.
Qualifications
Additional Information
Benefits :
Salary : $18 - $26
